Hybrid Service Manager at Carrier

Lead service operations at Carrier Global Corporation as a Service Manager in Stoney Creek, Ontario. Engage in a hybrid model while prioritizing customer satisfaction and operational success. You will manage HVAC service operations focusing on maintenance, repair, and relationships with commercial clients.

This role demands accountability in financial performance, team management, and adherence to quality and safety standards. By leveraging your experience, you will ensure continuous improvement and operational excellence across the service portfolio. Key Responsibilities: • Oversee service call planning and execution • Manage financial performance and service contracts • Recruit and develop service technicians • Build lasting customer relationships for retention • Monitor performance indicators for efficiency Requirements: • High school diploma or GED • 5+ years in service or technical roles • 2+ years in leadership positions • Experience with P&L and service management • Strong leadership with focus on results Drive operational improvement and customer engagement as Carrier’s Service Manager. #J-18808-Ljbffr