Client Relationship Consultant 2 (Banker) – Gresham, OR

Job Description At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve make better and smarter financial decisions and enabling the communities we support to grow and succeed.

We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at from Day One. Location 300 E Powell, Gresham, OR 97030 Client Relationship Consultant – Responsibilities Build and maintain relationships with customers through in‑person, by appointment, and virtually. Assess and address customers’ banking needs; obtain and process account information.

Educate clients on deposit and loan products and recommend solutions. Conduct proactive outreach and follow‑up. Maintain working knowledge of consumer and business banking products, including digital services.

Provide consistent optimal client experience, greet clients, and process basic transactions. Collaborate with branch team members to best serve clients. Open new consumer and business accounts, complete service requests, and submit credit applications.

Proactively educate clients about emerging and self‑service digital products. Licensing & Registration This position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z.

You will undergo a required registration process, including a criminal background and credit check. Failure to meet or maintain any NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in rescission of your offer or termination of employment. Basic Qualifications High school diploma or equivalent.

Minimum three to four years of job‑related retail banking experience or a combination of experience and commensurate training. Preferred Skills / Experience Proven ability to build and foster relationships with clients through proactive outreach and follow‑up. Effective engagement and communication with clients.

Thorough knowledge of bank and branch policies, procedures, and support systems. Proven customer service and interpersonal skills. Experience using and demonstrating digital products and self‑service technologies.

Ability to explore and identify customer needs while leveraging a digital‑first mindset. Demonstrated basic level of proficiency in making appropriate recommendations that meet customers’ needs both reactively and proactively. Experience in the financial services industry preferred.

Location Expectations This role requires working from a U.S. Bank location five days per week. Disability accommodations are available as needed during any portion of the application or hiring process.

Pay Range $21.68 – $26.50 Benefits Health (medical, dental, vision) coverage Basic and optional term life insurance Short‑term and long‑term disability insurance Pregnancy disability and parental leave 401(k) and employer‑funded retirement plan Paid vacation (two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law EEO Statement U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.

The E-Verify program is an Internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. #J-18808-Ljbffr