CIBC Client Advice Manager Edmonton

Lead client service excellence at CIBC as a Manager, Client Advice in Edmonton's Commerce Place. Empower your team to deliver outstanding customer experiences and deepen client relationships every day. As part of the Personal and Business Banking team, you will coach financial service professionals to ensure they meet client needs.

Your leadership will inspire team collaboration, improving banking centre performance and fostering a service-focused environment. Flexibility is key, as you may work in multiple locations during banking hours, including evenings and weekends. Key Responsibilities: • Model exceptional client service and relationship-building • Encourage quick resolution of client complaints • Collaborate across teams to meet client financial needs • Coach team members and provide hands-on support • Advocate for CIBC within the community to attract talent Requirements: • Proven people leadership skills in a banking or service setting • Current Mutual Funds License and good standing accreditation • Commitment to team development and client care • Goal-oriented mindset with strong communication skills • Ability to work flexible hours across multiple locations Drive impactful client experiences while enhancing team performance at CIBC in Edmonton. #J-18808-Ljbffr