Commercial Services Senior Manager at TD
TD Bank
Job Description
Join TD as a Senior Manager in Commercial Services based in Ottawa and lead a team dedicated to credit management and customer satisfaction. This role emphasizes strategic growth and sales leadership. In this pivotal role, you will oversee a team of Account Managers while aligning with credit and operational risk policies.
Your expertise will shape client relationships as you encourage the development of tailored solutions that resonate with customer needs. Moreover, your impact will be felt through effective governance of pipeline management for meaningful business growth. Key Responsibilities: • Manage a team of Account Managers focused on customer engagement • Guide credit structuring and operational decision-making processes • Improve customer experience through innovative practices and solutions • Foster deep relationships to maximize client satisfaction • Ensure compliance with regulatory and risk management standards Requirements: • 10+ years of experience within banking or financial sectors • Proven track record in team leadership and development • Ability to navigate regulatory frameworks effectively • Strong interpersonal communication and coaching skills • Proven strategic thinking for business growth Empower a high-performance culture and enhance customer experience with your leadership at TD in Ottawa. #J-18808-Ljbffr