Assistant Manager – Lease Administrator and Account Receivable.

Job Title: Assistant Manager – Lease Administrator and Account Receivable. Location: Remote (India) Shift Timing: EST Time Zone Key Responsibilities Lease Administration & Tenant Lifecycle Management Manage lease move-ins, renewals, and move-outs in accordance with company policies and lease agreements. Complete Move accounting, process security deposit refunds and ensure accurate tenant account reconciliation upon move-out.

Maintain tenant records and update lease information within the property management system (Yardi). Rent Administration & Collections Execute monthly rent runs, including invoice generation, review, and distribution to tenants. Apply late fees in accordance with lease terms and company policies.

Process rent receipts and ensure timely and accurate posting of tenant payments. Handle returned payments, payment reversals, and related account adjustments, including billing NSF charges for return payments Liaise with the Legal Team to identify and escalate delinquent tenant accounts requiring legal action. Monitor tenant balances and support collection efforts to improve receivable performance.

Affordable Housing & Compliance Manage and update Section 8/Housing Assistance Payment (HAP) information. Ensure compliance with applicable housing program requirements and maintain accurate subsidy records. Financial Reporting & Account Reconciliation Perform ledger adjustments and account reconciliations as needed.

Record payables for Autopay invoices and investigate missing bank transactions within Yardi. Prepare and distribute recurring operational and financial reports, including: Rent Roll Reports Tenant Collection Reports Accounts Payable Property Reports Recovery Reports Tenant Relations & Dispute Resolution Investigate and resolve tenant billing disputes and account discrepancies. Provide timely responses to tenant inquiries related to rent charges, payments, and account balances.

Write-Offs & Special Transactions Process approved tenant balance write-offs in accordance with company policies. Maintain supporting documentation and audit trails for all account adjustments and write-offs. Insurance Certificates Request and maintain update to date insurance certificates from all Commercial tenants.