Manager Contract Administration Operations

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This position is responsible for managing the unit responsible for the production of customer-specific documents for new/existing business in accordance with corporate guidelines, underwriting policy, benefit specifications, and statutory requirements. The role manages performance, overall quality, and resource allocation to support all product lines, including key sales support components of benefit selection through contract template delivery. The manager oversees the creation and maintenance of standard contract templates and implements strategies, projects, and initiatives.

Job Requirements Bachelor's degree and 5 years of health insurance contract operations experience PLUS one year of management experience OR 9 years of health insurance contract operations experience PLUS one year of management experience. Knowledge of health products and procedures, underwriting requirements, regulatory contract filings with state regulators, including but not limited to responding to regulator objections, contract and funding arrangements. Analytical and reporting skills.

PC proficiency to include Microsoft Office Suite. Project management skills. Customer service experience and acumen.

Leadership skills. Verbal and written communications skills to manage staff and operations, build relationships across the organization and with external key stakeholders, build consensus and issue resolution. Preferred Job Requirements JD degree or 4 years’ experience in a leadership role with independent decision-making.

Knowledge of external adjudication processes. Knowledge of large or national account contract specifications and processing systems. Knowledge of corporate marketing practices, health insurance product lines and Par Plan operations. #LI-CH1 #LI-Hybrid INJLF Compensation $92,700.00 - $167,500.00 (exact compensation may vary based on skills, experience, and location) HCSC Employment Statement We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. To learn more about available benefits, please click https://careers.hcsc.com/totalrewards #J-18808-Ljbffr