Release Manager

Job Description: Release Manager Duration: 12 Months Work Model: Hybrid – 4 days a week in office Role Overview The Release Manager is responsible for managing and coordinating end-to-end release and deployment processes, ensuring reliable, repeatable IT services and effective collaboration across teams while maintaining strong governance, communication, and risk management practices. Key Responsibilities Create and manage end-to-end release plans for scheduling, planning, and controlling release and deployment processes Integrate release management practices into delivery processes to ensure reliable and repeatable IT services at appropriate service levels Provide recommendations based on technical expertise related to efficiency, reliability, scalability, and security Drive best practices and support planning, evaluation, operationalization, and reporting of deliverables Act as an owner and drive consensus and decision-making among stakeholders Establish infrastructure for tracking and monitoring updates and changes and convert information into reporting, recommendations, schedules, and decisions Provide accurate, comprehensive, and reliable communication and reporting Manage correspondence with clear articulation of impacts Provide subject matter expertise for Release and Deployment management and other IT support teams Participate in remediation planning and collision avoidance strategies Identify and address control and communication failures to prevent future issues Provide updates to senior leadership on accomplishments, opportunities, and organizational trends Identify, manage, and escalate risks and dependencies to protect organizational interests Essential Skills: Experience creating and managing end-to-end release plans Strong understanding of integrating release management practices into delivery processes Ability to translate technical expertise into actionable recommendations Strong stakeholder management, decision-making, and leadership capabilities Expertise in tracking, monitoring, and reporting release activities Strong communication skills with ability to clearly articulate impacts Experience providing guidance across Release & Deployment and IT support functions Ability to identify risks, dependencies, and control failures Proficiency with IT workflow and collaboration tools: ServiceNow JIRA Confluence Ability to independently create and manage work items in tools Familiarity with delivery methodologies: Agile Waterfall Hybrid models Understanding of DevOps and continuous delivery principles and practices