Administration Manager

Are you an experienced admin leader who thrives on driving performance and efficiency? Do you enjoy leading teams while delivering exceptional customer service and KPI results? Ready to take ownership of processes and make a real impact in a fast-paced logistics environment?

Here at GXO, we’re looking for a confident and driven Admin Manager to join our well-established multi-user site in Rotherham. With a strong history of delivering outstanding service to long-standing customers, this role is key to ensuring operational excellence across all administrative functions. You’ll lead a team, oversee critical processes such as inbound, outbound, and order creation, and play a vital role in driving efficiency, compliance, and continuous improvement.

This is a full-time, permanent position. You will work Monday to Friday, 08:00 till 16:00. Pay, benefits and more: We’re looking to offer a salary of up to £35,000 per annum depending on experience and 25 days annual leave (plus bank holidays).

Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you’ll do on a typical day: Lead and manage the admin team, ensuring KPIs and service levels are consistently achieved.

Oversee inbound, outbound, and order creation processes, ensuring efficiency and accuracy. Drive continuous improvement initiatives, identifying and resolving process inefficiencies. Ensure compliance with H&S, company policies, and operational standards.

Build strong relationships with internal teams, customers, and stakeholders. What you need to succeed at GXO: Strong experience in team leadership within an operations or admin environment. Excellent communication and stakeholder management skills.

Ability to analyse performance, manage KPIs, and drive results. Proficiency in Microsoft Office (Excel, Word, Outlook). Self‑motivated with a proactive, problem‑solving mindset.

GXO is an equal‑opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We are an Armed Forces friendly organisation and a Disability Confident Leader as part of the Disability Confident Scheme.

We actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. #J-18808-Ljbffr