Senior Technical Account Manager

At TechBiz Global, we are seeking a Senior Technical Account Manager for a cybersecurity client’s Solution Success team. The role is based in Austin, United States. Responsibilities Pre‑Sales Engagement: Collaborate with Account Executives to design and present tailored solutions, deliver demos, workshops, and proofs‑of‑concept, translate complex requirements into architectural blueprints, and serve as the technical voice in sales cycles.

Post‑Sales Solution Success: Lead onboarding and technical enablement, act as a trusted advisor and escalation point, partner with customers to drive adoption, expansion, and retention, conduct Quarterly Business Reviews, advocate for customer needs with Product and Engineering, and contribute to solution playbooks. Qualifications 7+ years of experience in Application Security, DevSecOps, or Software Architecture, with at least 3 years in a customer‑facing technical role. Proven ability to architect and integrate SaaS security solutions across CI/CD, SCM, and cloud environments.

Strong familiarity with modern software development pipelines and tools (GitHub, GitLab, Jenkins, Azure DevOps, etc.). Excellent communication skills and ability to present to both technical teams and executive stakeholders. Experience leading pre‑sales engagements and post‑sales implementation/adoption.

Demonstrated success in building and scaling customer relationships from onboarding through renewal and expansion. A self‑starter mindset: thrives in fast‑paced, high‑growth environments, balancing strategic thinking with hands‑on execution. Bonus Points Background in Application Security Posture Management (ASPM) or DevSecOps tools.

Experience with solution design for enterprise SaaS in regulated industries. #J-18808-Ljbffr