Manager, Sales Engineering

Role Overview We are seeking a talented and driven Manager Solutions Engineering to join our growing North America team. This is a highly visible, client-facing role where you will act as the primary technical expert for our largest strategic enterprise merchants. Responsibilities Lead technical pre-sales discussions, delivering compelling product demonstrations and platform presentations to prospective enterprise merchants.

Architect elegant and scalable payment solutions tailored to the unique business requirements and technical landscapes of our largest strategic clients. Act as the primary technical advisor for our strategic enterprise accounts, partnering closely with the Sales team to drive new revenue and identify upsell/cross-sell opportunities in the post-sale phase. Guide merchants through the entire technical integration lifecycle, from initial implementation to a successful go-live, ensuring a seamless and efficient onboarding experience.

Serve as the voice of the merchant internally, collaborating with Product, Engineering, Financial Partnerships, and Finance teams to solve complex technical challenges and influence the product roadmap. Become a subject matter expert on the Checkout.com platform and the broader payments ecosystem. Qualifications A minimum of 5+ years of hands-on experience within the payments industry is essential.

Exceptional client-facing and communication skills, with a proven ability to build trust and rapport with technical and non-technical stakeholders. Deep understanding of API-based integrations, specifically with REST/JSON APIs, and proficiency with related development tools like Postman. A natural problem-solver with strong analytical and debugging skills, capable of reproducing, isolating, and clearly explaining technical issues using logs, API responses, and other diagnostic tools.

The ability to distill complex technical concepts and communicate them effectively to a business audience. Highly organized and adaptable, with the ability to thrive in a fast-paced, high-growth environment and effectively manage shifting priorities. A strong technical acumen is highly preferred, ideally supported by a degree in Computer Science, Engineering, or a related field.

Previous experience in a similar role such as a Solutions Engineer, Sales Engineer, or Implementation Engineer is a strong plus. #J-18808-Ljbffr