Legal Affairs Solutions Analyst

Responsibilities Develop project charters and business cases that summarize the shared understanding of the problem statement, project scope, business drivers, options analysis, conclusions, cost/benefit analysis, risks, and recommendations. Oversee the successful completion of small projects through the management of project plans, to include: project planning/design, communication planning, change management, timeline and budget management, and system testing, implementation, and maintenance. Facilitate discussions with outside vendor and technical resources to translate functional business requirements into technology solutions.

Work with business leaders, super users, and end-users (customers) to develop/redesign the capabilities provided by Legal Shared Services' platforms, including data flow analysis, system configuration, data setup, and recommendations to implement new features or functions. Develop system, regression, performance, test plans, scripts, and coordinate user acceptance testing; provide guidance to business partners on QA best practices. Write queries or custom reports as needed to analyze data issues, measure key performance indicators, provide ad‑hoc reports, or solve system issues.

Develop plans and proposals to address any issues identified. Develop business requirement specifications for delineating the scope of project work that identifies the business use cases, business activity diagrams, traceable business requirements as well as non‑functional requirements. Map a set of business functions implemented by business processes, design new business operating models; streamline and reengineer existing business processes, and document business events, triggers, and desired outcomes.

Qualifications 2 or more years of project management experience, preferably within GRC (governance, risk and compliance) with a bachelor’s degree. GRC Archer or ServiceNow experience preferred. Demonstrated knowledge of analysis skills, including process and data‑driven analysis using common industry frameworks.

Ability to build trust through organizational savvy and interpersonal skills, allowing for ease of collaboration and communication. Aptitude to proactively collect and interpret facts, identify and define vulnerabilities, and initiate opportunities and solutions. Ability to learn through embracing challenges, persisting in the face of setbacks, and processing constructive feedback.

Strong organizational and prioritization skill sets that enable one to set and meet deadlines/time frames. Proficiency with the Microsoft Office Suite, including Word, Excel, Outlook, Teams, etc. Pay and Compensation Pay Grade 18: $56,900 - $119,200 Nationally.

Work Authorization and Background Check Important Work Authorization Information: Delta Dental will not sponsor applicants for work visas for this position. Proof of eligibility to work in the United States must be provided if selected for hire. Fair Chance Ordinances and Criminal Background Considerations: This position requires a background check.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, or local laws. Equal Employment Opportunity Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment‑Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies. Benefits Competitive base and incentive pay 401(k) with robust matching and non-matching contributions Rich medical & pharmacy benefits 100% employer‑paid dental and vision benefits Holistic wellbeing program with deep financial incentives Generous paid time off plus 12 paid holidays and your birthday off Culture of growth and learning: career development; tuition reimbursement; recognition program Family support: adoption assistance, fertility treatment, child, elder & pet care assistance Social responsibility and volunteer opportunities Employee discount program #J-18808-Ljbffr