Middleware Support Engineer – webMethods & APIM

Job Role : WebMethods & Azure APIM Administrator Location : Remote Job Type : Contract 2 hire Required Skills & Experienc e6–10+ years of experience in webMethods Administration / Middleware Support / API Management / Production Support for enterprise application s Strong hands-on experience wit h:Software AG webMethods Suite (Integration Server, Universal Messaging, My webMethods Server, Trading Networks, Broker/UM, MW S)Azure API Management (APIM) Administration and Suppo rtInstallation, configuration, administration, and troubleshooting of middleware and API management platfor msContainers and orchestration platforms such as Docker and Azure Kubernetes Service (AK S)Linux/Unix administration and shell scripti ngCI/CD tools such as GitLab, Jenkins, Azure DevOps, or similar automation too lsScripting: Shell/Bash, PowerShell (Python is an added advantag e ) Experience wit h:Monitoring tools (ELK, Prometheus, Grafana, Splunk, AppDynamics, Dynatrace, etc .)Deployment automation and release management process esSSL certificate management and security configuratio nsCloud platforms, especially Microsoft Azure and A WSInfrastructure as Code (Terraform, ARM Templates, Bicep – preferre d ) Strong understanding o f:Middleware architecture, API gateways, and integration patter nsREST/SOAP APIs, API security, OAuth, JWT, and authentication mechanis msNetworking fundamentals, load balancing, firewalls, DNS, proxies, and VPN connectivi tyKubernetes concepts including pods, deployments, ingress, services, namespaces, and scali ngHigh availability, clustering, failover, and disaster recovery concep tsBasic Database concepts (Oracle/SQL Server/MySQ L)Experience supporting high-availability enterprise integration and API management platfor m s Roles & Responsibiliti e s Administer and support Software AG webMethods and Azure API Management (APIM) environments across production and non-production syste msPerform installation, configuration, patching, upgrades, migration, and environment setup activities for webMethods and APIM platfor msManage and support Integration Server, Universal Messaging, Trading Networks, My webMethods Server, and Azure APIM componen tsConfigure and maintain APIs, policies, subscriptions, security certificates, custom domains, and gateways in Azure AP IMDeploy, monitor, and manage containerized middleware and API workloads on Docker and Azure Kubernetes Service (AK S)Configure Kubernetes resources including deployments, services, ingress controllers, config maps, secrets, and autoscali ngMonitor platform health, API performance, availability, and traffic using enterprise monitoring and observability too lsImplement and maintain API security standards, including OAuth, JWT, SSL/TLS, throttling, and access control polici esConfigure clustering, load balancing, failover, and disaster recovery mechanisms to ensure high availabili tyAutomate operational tasks, deployments, and monitoring using Shell, PowerShell, Python, and CI/CD pipelin esSupport CI/CD and DevOps processes for middleware and API deployments using Azure DevOps, GitLab, or Jenki nsTroubleshoot production incidents, perform root cause analysis (RCA), and implement preventive measur esCoordinate with development, infrastructure, cloud, QA, and application teams for deployments and environment readine ssPerform performance tuning, capacity planning, and optimization for middleware and API gateway platfor msManage SSL certificates, secrets, user access, and compliance/security-related activiti esSupport release management activities, including deployment validation, rollback planning, and hypercare suppo rtMaintain operational documentation, SOPs, runbooks, architecture diagrams, and knowledge base articl esEnsure platform stability, reliability, and SLA adherence through proactive monitoring and operational excellen ceParticipate in on-call support, critical incident management, and production support activiti esDrive continuous improvement initiatives focused on automation, platform optimization, governance, and operational efficien cy