Business Development Manager
Hill International
Job Description
To act as the central control and governance layer for Business Development, ensuring disciplined execution, accurate tracking, timely follow-ups, and complete visibility of pipeline across all regions. The role is critical to ensuring that BD activities are structured, tracked, and effectively converted, without dependency on individuals. A. CRM & Data Ownership Own and manage the BD tracking system (CRM / Excel + Power BI) Ensure: o Data accuracy o Completeness o No duplication Maintain structured data across: o Prospects o Contacts o Actions B. Follow-up & Action Control (MOST CRITICAL RESPONSIBILITY) Track all: o Next actions o Follow-up timelines Proactively follow up with: o Regional BD Executives (RBDE) o Regional Managers (RM) Ensure: o No missed follow-ups o Timely closure of actions C. Pipeline Monitoring & Control Maintain real-time visibility of: o All prospects o Pipeline stages Identify: o Stalled opportunities o High-priority prospects Ensure continuous movement across pipeline stages D. Stuck Case Management Identify opportunities with no movement (7–10 days) Diagnose root causes: o Lack of follow-up o Client response issues o Internal gaps Drive resolution through: o RBDE o RM Escalate only critical or strategic cases to Senior Lead E. Governance & Review Support Prepare: o Weekly BD review reports o Overdue action tracker o Top opportunity list Ensure: o Data readiness before reviews o Structured inputs for decision-making F. Coordination Support scheduling of: o Client meetings o Internal discussions Ensure alignment between: o RBDE o RM o Proposal team G.
Reporting & Insights Generate: o Weekly summaries o Monthly BD performance reports Highlight: o Risks o Gaps o Pipeline trends Ownership of client engagement and relationships remains with RBDE and RM Engage in primary client-facing BD Own client relationships Lead commercial discussions or negotiations Replace RBDE or RM responsibilities Ability to enforce BD discipline across regions and stakeholders without direct authority Ability to engage with senior stakeholders Strong follow-up discipline Experience: 9-12 years in Business Development operations, Sales operations, or Client Engagement roles (preferably in Cost management, Construction, Project management or Professional Services). Education: Bachelor’s degree in Engineering (Civil preferred) And Postgraduate qualification from NICMAR (or equivalent).