Senior Developer Productivity Engineer -SMTS

Role Overview As a Senior Member of Technical Staff (SMTS) – Developer Productivity & CI/CD, you will be a key technical contributor on Salesforce's global engineering platform team. You will own equally the twin pillars of this role: Developer Productivity Engineering – reducing friction, improving tooling, and accelerating developer velocity – and CI/CD Platform Engineering – building, scaling, and maintaining the continuous integration and delivery infrastructure that powers Salesforce's global engineering organization. This role blends deep technical expertise with cross‑team collaboration to deliver data‑driven insights, scalable build infrastructure, and a world‑class developer experience.

Job Duties & Responsibilities Developer Productivity Engineering : Identify, measure, and eliminate systemic friction in the developer lifecycle – including slow builds, flaky tests, complex tooling, and inefficient workflows – using data‑driven methodologies (DORA, SPACE) to measurably improve developer velocity. CI/CD Platform Engineering : Design, implement, and maintain robust Continuous Integration and Delivery pipelines using Harness CI and Jenkins, ensuring high availability, low latency, and consistent throughput across the global CI/CD ecosystem. Developer Tooling & Portals : Develop high‑performance internal developer tooling, dashboards, and CLI utilities using modern front‑end technologies (e.g., Svelte) alongside backend services to make it easier and faster for engineers to build, test, and ship.

Build Infrastructure : Build and optimize software‑defined infrastructure for centralized build repositories and configuration management across on‑prem and cloud environments, following Salesforce's infrastructure standards. Kubernetes‑Based Build Environments : Implement and optimize containerized build/test workloads on Kubernetes (EKS), including resource tuning, autoscaling configurations (Karpenter/KEDA), and episodic agent lifecycle management. Metrics & Observability : Instrument and maintain engineering productivity metrics (DORA, SPACE) by building automated data pipelines via Airbyte and observability dashboards using the ELK Stack, Datadog, Prometheus, and Grafana to surface actionable insights to engineering teams.

Security & Compliance : Integrate automated static analysis and software composition analysis (Veracode SAST/SCA) into CI/CD pipelines, enforcing quality and security gates to shift left on application security. Build System Optimization : Serve as a subject‑matter expert on multi‑language build systems (Maven, Gradle, Ant), optimizing dependency trees, build caching, and distributed build execution to reduce cycle times for large Java and Python codebases. Infrastructure‑as‑Code : Author and maintain modular, idempotent IaC configurations using Ansible and Chef to eliminate environment drift and enforce compliance baselines across build agents.

Version Control & Source Integrity : Contribute to and enforce Git/Perforce branching strategies (trunk‑based development), pre‑commit/pre‑merge validations, and branch protection policies supporting hundreds of concurrent developers. Incident Response & Troubleshooting : Provide expert‑level root‑cause analysis for complex CI/CD infrastructure failures, leveraging deep knowledge of Linux internals, distributed systems, and APM tooling. Qualifications & Requirements Education Bachelor of Technology (B.Tech) or equivalent.

Field of study: Computer Science, Computer Engineering, or related technical discipline. Experience Minimum 5+ years of progressive experience in Developer Productivity, DevEx, DevOps, Build/CI Engineering, or Infrastructure Engineering. Demonstrated ability to deliver impactful, production‑quality systems in large‑scale enterprise environments.

Experience working on or closely with developer experience or platform engineering teams is strongly preferred. Tools & Technologies Containerization & Orchestration Docker, Kubernetes (EKS), Helm. Cloud & Configuration AWS, Chef, Ansible.

CI Platforms Harness CI, Jenkins. Data Pipelines & Front‑end Airbyte, Svelte. Security & Testing Veracode SAST/SCA.

Observability & Analytics ELK Stack, Faros.ai, LinearB, Datadog, Prometheus, Grafana. Build Systems & Artifacts Maven, Gradle, Ant, JFrog Artifactory, Sonatype Nexus. Languages & Scripting Groovy (Pipeline‑as‑Code), Python, Java, Bash.

Version Control Git, GitHub, Perforce. Accommodations If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment.

Employees or potential employees will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, recruitment, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and everything in between. In the United States, compensation offered will be determined by factors such as location, job level, and experience.

Certain roles may be eligible for incentive compensation, equity, and benefits. Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. #J-18808-Ljbffr