Collections Support Specialist

Are you passionate about helping individuals reclaim their lives from addiction? As a Recovery Support Specialist (RSS) at Recovery Centers of America (RCA ) , you will be an integral part of the patient care team, providing direct support to individuals in treatment for substance use disorders. Your role is vital in ensuring a safe, structured, and supportive environment where patients can focus on their recovery journey.

As a Recovery Support Specialist at RCA, you will: ~ Monitor patient activities, provides safety checks throughout shift, completes documentation to include but not limited to, rounds sheet, End of Shift reports; Aid and instruct patients in facilitation and presentation of the RCA Clinical Curriculum with corresponding notes in medical records system. ~ A high school diploma or equivalent required. ~ Competitive compensation with shift differentials. ~ Comprehensive benefits packages , encompassing medical, dental, vision, and 401(k) plans. ~ Professional development opportunities through ongoing training and advancement programs. ~ A supportive and inclusive workplace culture where many of our team members share a deep personal connection to recovery. We're working fast and hard to fulfill that promise, with over 11 facilities that offer evidence-based inpatient, outpatient, and medication-assisted treatment 24 hours a day, 365 days a year. We are committed to ensuring equal employment opportunity without discrimination or harassment on the basis of race (including hair type, texture, or style), color, religion or religious creed, sex (including pregnancy, childbirth, breastfeeding, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex development), age (40 and over), ancestry, national origin (including Limited English Proficiency), disability, genetic information, veteran status, marital status, citizenship, or any other characteristic protected by applicable federal, state, or local law.

Follows organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements. Immediately reports suspected security incidents, unauthorized access, or data breaches in accordance with company policy and regulatory requirements. Maintains strict confidentiality of PHI and adheres to the principle of least privilege, accessing only the minimum necessary data required to perform job functions.