Netskope Deployment Engineer

Netskope / Deployment Engineer – Ridge IT Ridge IT is seeking to hire a Netskope Deployment Engineer to support our solutions practice through project‑based technology implementations, Tier 2/3 technical issue resolution, and direct customer support. This role offers significant growth potential and exposure to cutting‑edge cloud security technologies. We are a highly customer‑focused organization—our team works hard to exceed expectations at every turn.

What We Are Looking Fo rRidge IT is seeking a professional who :Has strong experience deploying Netskope to commercial customer infrastructur eHas strong interpersonal skills and can lead and manage multiple ongoing deployment sEnjoys working with people and modern cloud security solution sDemonstrates excellent customer service skill sCan perform 100% of their work remotely using Microsoft Team sHas a solid understanding of cloud technologie sEnjoys rotating between roles and projects supporting the same toolse tHas Tier‑2 troubleshooting or enterprise‑level support experienc eIs seeking a long‑term professional home with real career growt hBelieves that “if the company wins, I win ” Position Breakdo wnProjects / Tier 2–3 Technical Work – 6 0%Deployment Advisory Projects – 4 0%Your primary responsibility is solving complex issues and delivering white‑glove implementation services for our commercial customer s.Additional responsibilities includ e:Supporting sales teams with subject‑matter expertise, product demos, and test environmen tsAdvising customer IT teams on implementing our SaaS solutio nsProviding technical guidance throughout the deployment lifecyc leThe Ideal Candida teThe ideal candidat e:Is a professional, collaborative team play erHas a fearless approach to technolo gyActively learns and researches new technologies outside of wo rkHas the ability and drive to grow beyond their current résu méDemonstrates strong analytical and troubleshooting skil lsHas excellent written and verbal communication skil lsCan work independently with minimal oversight and meet deadlin esThe Wo rkManage the full implementation process in alignment with company deployment schedules and SO PsTroubleshoot complex, multi‑system issu esConfigure and deploy SaaS security offerin gsProvide technical advisory support via Zoom, email, and pho neOffer specialized support to implementation and sales tea msSpecific Skil lsAdvanced troubleshooti ng across multi‑system environmen tsFirewall rul es experien ceStrong knowledge o f TCP/IP, routing, and network segmentati onExperience wit h VPN technologi esURL filteri ng experien ceVirtual machine manageme ntExperience wit h SAML or modern authentication protoco lsKnowledge o f Azure ADDemonstrated experience wit h Cloud/SaaS technologi esCCNA (Plu s)Netskope (Require d)Experience wit h firewalls (Require d)Experience wit h Fortinet (Plu s)Experience wit h Cisco (Plu s)Bilingual (Plu s)Added Bonus Skil lsOffice 365 technologies (Exchange, OneDrive, Intune, SharePoint, File Storag e)Azure environment manageme ntPowerShe llNetskope platform experien ceQualificatio ns5+ years of consulting or technology experien ce3+ years in client‑facing rol esExcellent multitasking and prioritization skil lsStrong analytical and problem‑solving abiliti esA drive for quality, efficiency, and timeline ssBachelor’s degree preferr ed