Application Support Analyst

Role Overview We have an opportunity for someone to join us as an Application Support Analyst to work in a truly global environment to work on the Commodity Trading and Risk Management system (CTRM). Position Title: Application Support Analyst Business area: Metals Function: Trading - Concentrates Location: Mumbai, India Position Type: Full-time Schedule: Office based Business Overview Hartree Partners, LP is a leading global merchant commodities firm facilitating the flow of energy, metals, agriculture, and environmental products across the full commodity supply chain, connecting producers and consumers. Hartree was founded in 1997, is jointly owned by senior management and funds managed by Oaktree Capital Management, LP, and employs over 5,000 individuals worldwide.

Hartree is uniquely positioned to capitalize on opportunities across a diversified set of commodities businesses with focus on trading, asset investments, risk management and advisory services. These businesses are supported by a centralized operating model including risk, technology, operations, finance, HR, legal and compliance, ensuring strong governance and effective execution. As a growing and evolving firm, Hartree continues to expand its commercial footprint, invest in new assets, and build new capabilities to meet emerging market opportunities.

This growth mindset shapes our culture and attracts people who want to innovate, build, and drive meaningful impact. Job Summary Hartree Metals LLC is seeking a skilled and detail-oriented Application Support Analyst to join our Concentrates Technology team. The ideal candidate will have hands-on experience with a Commodity Trading and Risk Management system (CTRM), and a strong techno-functional background with Power BI, Python, SQL, etc.

This role also requires familiarity with trading, risk, and operational workflows Key Accountabilities CTRM System Management: -Serve as a key user and administrator of the CTRM system, ensuring accurate data capture and functionality for concentrates trading. -Provide L1 support to Operators for trade capture, deliveries and invoices -Partner with IT and trading teams to optimise system configurations and troubleshoot issues. -Develop and maintain reports and dashboards within the CTRM system to enhance visibility into positions, usability, trade performance, and operational bottlenecks. Techno-Functional Collaboration: -Leverage a techno-functional skillset to bridge business and technical requirements, enabling efficient process automation and system integration. -Support the development and deployment of new CTRM modules, upgrades, and interfaces with upstream/downstream systems. Process Formalisation, Improvement and Reporting: -Identify, formalise, and implement improvements in operational workflows for concentrates trade capture, contract management, and settlement. -Generate detailed reports on P&L, position reconciliation, and quality adjustments for front office, risk, and product control teams. -Leverage Business Intelligence tools, including Power BI, to create interactive dashboards and visualisations for enhanced decision-making and data analysis. -Support the automation of manual processes to reduce errors and improve efficiency.

Ad-hoc support for back-office functions -Provide L1 support on tools dedicated to the different Concentrates desk teams. -Daily process monitoring to identify and resolve breaks in reports Skills and Experience Education: -Bachelor’s degree in Finance, Economics, Business Administration, or a related field. Experience: -3–5 years of experience in metals concentrates trading or related commodity markets. -Hands-on experience with CTRM systems (e.g., Aspect, CE Balsamo, OpenLink, Eka) and a techno-functional background. -Knowledge in back-office functions in a commodity trading company and understanding of assays, blending economics, moisture adjustments, and impurity penalties in metal concentrates is a plus. Skills: -Advanced in Power BI, Python, and SQL -Proficiency in CTRM system administration and configuration. -Strong analytical and problem-solving skills, with the ability to interpret complex trade data and contracts. -Experience with Business Intelligence tools such as Power BI for creating reports and dashboards. -Excellent communication skills to work effectively with front-office traders, IT, and operational teams.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet ever requirement, we still encourage you to apply. Our Offer We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents.

We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders of commodity trading. Our Values Integrity, Collaboration, Entrepreneurship Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour.

They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our Commitment We are committed to maintaining a work environment where all employees are treated with dignity and respect. We provide equal opportunities to all qualified applicants without regard to race, colour, sex, gender, age, religion, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.

We are willing to make any reasonable adjustments throughout our recruitment process. We are not accepting unsolicited CV/resume’s from recruitment or search agencies for this vacancy. Any CVs/resume’s submitted without a prior agreement in place with our talent acquisition team, will be considered the property of Hartree Partners , and no fees will be paid.