Zscaler Engineer (Philadelphia)

Zscaler Engineer / Administrator (SME Level) Location: Pennsylvania (Remote or Hybrid) – Must reside in PA Type: Contract (12 months, ongoing extensions expected) Rate: $65.00/hr (W2) Overview We are working with a large enterprise environment seeking a Zscaler Subject Matter Expert to take ownership of their Zscaler platform (ZIA / ZPA) across engineering, administration, and optimization. This is a hands-on role for someone who lives and breathes Zscaler—able to manage, troubleshoot, and enhance a mature environment while supporting ongoing security initiatives and user scaling. What You’ll Be Doing Act as the primary SME for Zscaler (ZIA & ZPA) across the organization Administer and optimize Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) environments Manage and enforce security policies, URL filtering, SSL inspection, sandboxing, and zero trust architecture Support user provisioning, segmentation, and access control strategies Troubleshoot complex issues related to traffic forwarding, PAC files, client connectors, and authentication flows Integrate Zscaler with: Identity providers ( Okta, Azure AD / Entra ID ) Endpoint tools and MDM solutions Analyze logs and telemetry to identify threats, performance issues, and optimization opportunities Partner with network and security teams on secure access architecture and zero trust initiatives Assist with Zscaler upgrades, changes, and new feature implementations Document configurations, processes, and best practices for long-term supportability What We’re Looking For Must-Have Experience Strong hands-on experience with: Zscaler Internet Access (ZIA) Zscaler Private Access (ZPA) Proven ability to operate as a Zscaler SME in an enterprise environment Deep understanding of: Zero Trust architecture Secure web gateways Cloud-delivered security models Experience with: SSL inspection / TLS decryption Traffic forwarding methods (GRE/IPSec tunnels, PAC files, Client Connector) Authentication (SAML, SSO, MFA) Technical Environment Identity platforms: Azure AD (Entra ID), Okta Networking fundamentals: DNS, routing, proxies, firewalls Endpoint integration experience (Client Connector deployments, MDM tools) Soft Skills / Fit Ability to work independently as the go-to Zscaler expert Strong troubleshooting and problem-solving skills Comfortable working across security, infrastructure, and end-user teams Nice to Have Zscaler certifications (ZCCA, ZCCP, ZCSE) Experience in large enterprise or multi-site environments Background in broader cloud security or SASE platforms Why This Role True SME-level ownership of Zscaler environment Long-term, stable contract with ongoing extensions High visibility across security and infrastructure teams Flexible remote or hybrid setup within Pennsylvania