WFM Project Manager

Job Description:

Job Title: Project Manager – Workforce Management (Time & Attendance / HCM Implementation)

Location: India (Global Delivery Model)

Shift: US EST Time Zone (Mandatory)

Experience: 3–8 Years

Role Type: 100% Client-Facing

Job Summary:

We are hiring a high-impact Project Manager to lead end-to-end implementation of Workforce Management (Time & Attendance) / HCM solutions for enterprise and multinational clients. This role requires strong delivery ownership, proactive communication, and the ability to manage complex global implementations with a client-first mindset.

Key Responsibilities:

• Own end-to-end project lifecycle from discovery to go-live and stabilization
• Manage project planning, timelines, milestones, and deliverables
• Maintain project dashboards, status reports, and executive updates
• Define and manage RACI (roles and responsibilities) and escalation matrix
• Proactively identify risks, issues, and dependencies and drive mitigation plans
• Ensure delivery within scope, timeline, and quality expectations
• Act as primary client interface and manage stakeholder expectations
• Lead steering committees, status reviews, and governance calls
• Coordinate across functional, technical, and integration teams
• Oversee testing cycles, UAT, parallel runs, and readiness for go-live
• Manage cutover planning and post go-live hypercare support

Required Skills:

• Strong experience in Project Management for HCM / Workforce Management implementations
• Mandatory client-facing experience managing global stakeholders
• Strong communication, stakeholder management, and problem-solving skills
• Proven experience in project governance and delivery execution

Certifications (Mandatory):

• PMP or Scrum Master (CSM) or PRINCE2
• Experience working in Agile / Hybrid delivery models preferred

Domain & Product Experience:

• Experience in Time & Attendance or Workforce Management domain
• Exposure to leading platforms such as WorkForce Software, UKG, SAP SuccessFactors Time, Workday, Oracle, Quinyx, Infor, Dayforce or similar

Key Competencies:

• Strong anticipation mindset with proactive risk management
• Client-first approach with ownership and accountability
• Ability to manage complex, multi-country implementation projects
• Strong execution discipline and attention to detail
• Effective collaboration across global teams

What Makes This Role Unique:

• Opportunity to lead enterprise-scale global Workforce Management programs
• High-visibility role with senior client stakeholder interaction
• End-to-end ownership of delivery outcomes, not just coordination
• Career progression into Program Management and Delivery Leadership roles