Warehouse Technician

Start: ASAP

Must have right to work in the Ireland.

Benefits: Private Pension, Free Car Parking, EAP, Group Life Assurance, Staff Events, 21 days holiday

Hours: Monday to Friday working week (standard hours)

Job Summary & Scope

To be an integral part of the Operations team and provide a reliable, accurate and responsive service to the business in all aspects of Operations, device software staging, admin of day-to-day activities, device trouble shooting, and associated warehousing responsibilities. To work as part of a team on the day-to-day completion of Operational tasks and activities and ensure a ‘customer first’ philosophy and ensure high levels of service to customers and partners (internal & external).

Key Accountabilities

• Stage a variety of customer owned devices with the required software and as set out in the staging instruction documentation.
• Maintain accurate information on outgoing devices utilising the Repair Tracking System (RTS).
• Meet quality and productivity standards.
• Perform quality checks on staged devices to ensure all steps have been completed successfully before dispatch to the customer.
• Highlight any device staging challenges to the operations administration team to ensure any required escalations are managed to resolution.
• Demonstrate a high level of attention to detail when staging devices to ensure the work is accurate and complete.
• Assist and support other operational staff and processes as and when necessary.
• Demonstrate a high level of attention to detail when checking incoming goods, scanning, and inputting data, ensuring all actions required are completed.
• Support with general warehousing responsibilities.

About You

• Ability to communicate information courteously and promptly and to demonstrate a professional demeanour.
• Possess a technical aptitude, manual dexterity, willingness, and ability to learn new software and hardware configuration and techniques.
• Ability to organise and complete tasks to deadlines.
• Accuracy and attention to detail.

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