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Warehouse Operations Shipping Manager

TKC Holdings, Inc.

GarlandFull-timeMid LevelOn-site

Job Description

Work Location

On-Site

Overview

Are you looking for a career with premium benefitsand the potential for growth?

At Keefe Group, a TKC Holdings Company, we’ve created somethingspecial, a better place to work and grow. Manyemployees start just expecting a paycheck but end upwith a rewarding career. We provide exceptionaltraining and a clear career path.

We are proud to be a military and veteran friendly employer.

About This Position

The Operations Manager-Shipping ensure that orders are picked, scanned and shipped in both a timely and accurate manner. Also, make recommendations for improvement in the before-mentioned areas.

Essential Functions, Duties, and Responsibilities

  • Hires, orients, trains and issues corrective action (when applicable) to team members.
  • Review and approve payroll on a weekly basis.
  • Respond to customer service inquiries.
  • Manage the open order report, ensuring that this report is kept current.
  • Prioritize pick tickets according to requested ship dates, cancel dates and required customer satisfaction levels.
  • Ensure that picking and shipping areas are kept in a neat and organized fashion.
  • Participate in the development of procedures that will improve and maintain picking and shipping accuracy.
  • Develop best practices for picking, scanning and shipping.
  • Assist in maintaining an accurate picking zone by monitoring product usage and recommending changes to the picking area.
  • Order supplies as needed in areas of responsibility.
  • Manage the back order report and ensure that all back orders are shipped as product becomes available.
  • Complete miscellaneous projects as assigned by Warehouse Manager.
  • Direct the daily activities of each report in order to maximize efficiency.
  • Perform performance evaluations for all direct reports on an annual basis.
  • Communicate expectations to all direct reports, and monitor those expectations versus actual performance. Employees should be provided feedback on at least a weekly basis.
  • Determine staffing requirements by analyzing the average number of cartons received per day and the number of cartons that can be processed /day per person. Communicate those needs to the Distribution Center Manager.
  • Motivate employees to perform job functions, as well as meet departmental and organizational goals.
  • Work with Distribution Center Manager to develop job descriptions for all direct reports.
  • Take pride in your surroundings by helping maintain a clean workspace.
  • Other duties as determined by the needs of the business.

What You'll Need

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to use various software programs including, but not limited to Microsoft Excel, Microsoft Word, Macola and Microsoft Outlook.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to communicate and work in a team oriented atmosphere.

Benefits

We care about our employees and offer benefits that support your health, finances, and career growth.

  • Medical, Dental & Vision Insurance
  • DailyPay® - Work Today, Get Paid Today
  • 401(k) Retirement Plan with Company Match
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Paid Training
  • Career Advancement Opportunities
  • Life Insurance & AD&D Coverage
  • Voluntary Benefits including Short-Term Disability, Long-Term Disability, Critical Illness, Accident Coverage, and more.

EEO Statement

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108

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