VP, Commercial Operations

The Vice President of Commercial Operations is a strategic leader responsible for driving commercial operational excellence across the organization. This is a transformational role that will require strong change management skills to successfully integrate new sales methodologies, optimize existing processes, and implement cutting-edge systems across global teams. The role requires a deep understanding of the sales process, market dynamics, and the ability to translate complex data into actionable business insights.

The ideal candidate will possess a proven track record of building and leading high-performing teams, optimizing commercial processes, and consistently delivering exceptional results. What Youll Do • Develop and execute the overall commercial operations strategy in alignment with the companys long-term business objectives and global growth plans. • Build and lead a high-performing Commercial Operations team, fostering a culture of data-driven decision-making, innovation, and continuous process improvement. • Oversee the design, implementation, and rigorous optimization of sales processes, CRM systems, and supporting tools to maximize sales efficiency and effectiveness across all markets. • Act as a key communication bridge to the global sales teams, ensuring buy-in and successful adoption of all commercial strategy and process changes to drive high-performance output. • Define and implement critical Key Performance Indicators (KPIs) to provide executive leadership with a clear, real-time view of sales performance, pipeline health, and forecast reliability. • Partner closely with Sales, Marketing, Finance and BI teams to ensure seamless cross-functional alignment and provide the necessary support to achieve aggressive business goals. • Optimize sales planning, forecasting, budgeting, and quota-setting processes to maximize resource allocation, ensure fairness, and drive organizational accountability to revenue targets. • Identify, champion, and integrate new technologies and processes that enhance sales productivity and optimize the customer experience lifecycle. • Provide strategic leadership, coaching, and mentorship to the Commercial Operations team, developing future leaders within the organization. Who You Are • Bachelors degree in business, economics, or a related field; an MBA is preferred. • Significant leadership experience in Sales Operations or a related commercial function, with a proven track record of driving measurable success (e.g., increased efficiency, improved forecast accuracy, revenue acceleration). • Demonstrated experience in successfully leading and managing high-performing, geographically dispersed teams. • Exceptional analytical skills and the proven ability to translate complex data sets into clear, actionable business strategies and decisions. • Expert-level knowledge of CRM systems (e.g., Salesforce), sales enablement platforms, and business intelligence tools. • Excellent communication, negotiation, and presentation skills with the ability to influence and drive consensus at all levels of the organization, including C-suite. • Strong understanding of modern sales methodologies and best practices for process governance. • Proven ability to drive large-scale process improvement and operational efficiency projects in a fast-paced environment.