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Vice President Sales (SMB Market, EMEA)

Sinch

LondonFull-timeMid LevelOn-site

Job Description

  • Positioning the EMEA SMB unit as a strategic driver of sustainable, double-digit growth for the region
  • Accelerating net new customer acquisition through a high-velocity, data-led sales motion
  • Expanding revenue and gross profit across the existing base of more than 80,000 SMB and self-serve customers through disciplined account growth, cross-sell and customer success motions
  • Building and leading a highly productive sales organization that can manage territories, segments and customer portfolios at scale
  • Driving adoption across the full Sinch portfolio, including messaging, email, voice, applications and broader customer communications solutions
  • Creating repeatable acquisition, onboarding, expansion and retention motions in partnership with marketing, product, customer success, operations and finance
  • Using data, pipeline insight, customer segmentation and performance metrics to improve productivity, forecasting accuracy and conversion across the funnel
  • Implementing pricing and packaging approaches that balance growth, profitability and market competitiveness
  • Championing Sinch’s culture by living our values, building strong teams and acting as an inspiring role model for the organization
  • You will report to the Executive Vice President for EMEA who is based in Stockholm, Sweden. Regular travel, primarily within the region, will be required

AI and technical proficiency: You are highly proficient with AI tools, CRM platforms such as Salesforce, Microsoft Office and BI tools such as Tableau or Looker, and you use these tools to improve productivity, visibility and decision-makingProven sales leadership at scale: You have more than 10 years’ experience as a senior sales leader in a technology environment, with a track record of scaling teams, revenue and gross profit in complex, multi-product businessesGrowth mindset and execution discipline: You know how to build new business engines, improve conversion, strengthen pipeline quality and expand existing accounts through repeatable sales and customer success motionsEffective leadership: You have led teams to success by setting clear priorities, building trust, creating accountability and developing talent. You Bring structure to complexity and build scalable ways of workingTransformation and sales management skills: You have experience shaping high-performing sales organizations, clarifying roles and responsibilities, and leading teams through change with confidence and paceAnalytical know-how: You bring a data-driven approach to sales management, including forecasting, pipeline governance, segmentation, productivity analysis and performance managementRelevant market expertise: You bring strong experience from Email, Martech, CPaaS, SaaS or other consumption-based platform businesses, and understand how technical performance, deliverability, reliability and customer outcomes translate into revenue growth

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