Venue Beer & Wine Specialist and Bottle Department Manager
The Wembley Hotel
Job Description
Venue Beer & Wine Specialist and Bottle Department Manager
A unique management opportunity for someone passionate about craft beer, wine and creating an exceptional customer experience.
We're looking for a Beer & Wine Specialist Manager to join our management team and take a leading role in shaping our multi-venue offering, with a particular focus on craft beer and wine.
This is an ideal opportunity for someone who has a genuine passion for craft beer, a strong interest in wine, and wants to turn that enthusiasm into a rewarding management career. Whether you have formal wine qualifications, are currently studying to become a sommelier, or simply have an exceptional knowledge and enthusiasm for beer and wine, we'd love to hear from you.
You'll be responsible for the day-to-day operation of our bottleshop.A key part of the role will also be managing and developing our craft beer tap program and wine lists across two venues, working directly with breweries, wineries and suppliers to create an exciting, constantly evolving drinks offering.
Our annual Beer & Wine Festivals and various tap takeovers, wine dinners andevents throughout the year, provide an opportunity for creativity, leadership and collaboration with the team as a whole.
Your responsibilities will include:
Leading, developing and motivating the bottleshop team
Delivering exceptional customer service and creating a welcoming customer experience
Managing stock, ordering, merchandising and inventory
Developing and maintaining an outstanding range of craft beer and wine
Taking ownership of the craft beer tap program and drinks lists across our two venues
Selecting and rotating beers to maintain an exciting and diverse tap offering
Building strong relationships with breweries and craft beer suppliers
Sourcing new, seasonal and interesting beers
Managing tap availability, pricing, margins and stock levels
Coordinating keg movements and beer changes between venues
Staying up to date with emerging craft beer and wine trends
Identifying new products and opportunities to continually improve our offering
Helping educate the team and customers about the products we stock
Monitoring sales, margins and overall department performance
Working closely with the wider management team on business initiatives, events and promotions
About You
We're looking for someone who:
Has a genuine passion for craft beer
Has a strong interest and developing knowledge of wine
Ideally is studying, or interested in studying, wine or sommelier qualifications
Loves discovering new products and keeping up with industry trends
Enjoys talking to customers and sharing product knowledge
Is confident leading and developing a team
Is organised, proactive and commercially minded
Has strong communication and relationship-building skills
Enjoys working as part of a collaborative management team
Have a minimum of 5 years industry experience.
Formal wine qualifications aren't essential. We're more interested in your passion, curiosity, product knowledge and desire to continually learn.
Why Join Us?
This is not a traditional bottleshop management role.
You'll be joining a great working environment with a collaborative management team, where ideas are encouraged, people work together and there is genuine opportunity to develop your skills and knowledge.
If you're someone who gets excited about a great new craft beer, loves discovering an interesting wine and enjoys sharing that passion with customers and your team, we'd love to hear from you.
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