UX Writer - Mid Level

Kforce has a client in San Antonio, TX that is seeking a Mid Level UX Writer. Overview: We are seeking a Mid-Level UX Writer/Content Designer to support digital experiences. This role is responsible for crafting clear, concise, and engaging content across webpages, applications, and quote flows-ensuring high-quality user experiences that align with the brand, accessibility standards, and business goals.

The ideal candidate is highly collaborative, detail-oriented, and thrives in a fast-paced, deadline-driven environment. A strong portfolio demonstrating UX writing or content design experience is required. Key Responsibilities: * Write, review, and edit digital content for usaa.com with a focus on clarity, consistency, accuracy, and usability * Develop webpage, application, and quote-flow content using clear, concise, and conversational language * Ensure content aligns with brand standards, accessibility best practices, SEO guidance, and style guidelines * Perform substantive editorial review for logic, flow, grammar, spelling, and formatting under tight deadlines * Read and analyze business requirements to translate complex information into user-centered content * Collaborate closely with subject matter experts, designers, product partners, and stakeholders * Manage and support editorial workflows using available systems and tools * Incorporate feedback effectively and adapt writing style as needed * Deliver assignments rapidly, often within 1-3 days, depending on complexity* UX Writing Certification is preferred; Strong portfolio or UX writing samples required * 4 years of User Experience Writing or Content Design experience * 4+ years of experience with SEO, AP Style, and Style Guide * Experience partnering with design teams and subject matter experts to create user-centered experiences * Ability to write clear, concise, and conversational content tailored to digital experiences * Strong understanding of aligning content to business goals and accessibility standards * Ability to work efficiently in a fast-paced, deadline-driven environment * Strong written and verbal communication skills, with excellent attention to detail * Highly organized, capable of managing multiple projects and competing priorities * Ability to incorporate constructive feedback and adapt quickly Hands-on experience with: * Figma * SEMRush * Microsoft Word Daily Use of Figma Includes: * Editing text directly within components, frames, modals, and prototypes * Navigating design panels and layer structures * Updating font styles (size, weight, bullets, etc.) * Editing specific component-level text * Reviewing and managing version history * Configuring components following design system guidelines Preferred Qualifications: * Financial Services industry writing experience * Experience with Adobe Experience Manager (AEM) * Familiarity with AI prompt writing * Experience building webpages and flows using pre-built design system components * Understanding of component variants and how to edit them in Figma or AEM * Prior copywriting or SEO-focused writing experience