UI Developer

What You'll Do Build, configure, and maintain in-app guides and messages (onboarding, feature education, tooltips, banners, surveys) using Pendo. Use HTML, CSS, and light JavaScript to customize the look, feel, and behavior of in-app experiences. Use analytics and reporting to measure the effectiveness of in-app experiences and identify opportunities for improvement.

Create dashboards and reports to track engagement, adoption, and outcomes of in-app messages and guides. Iterate on in-app experiences based on data, experimentation, and customer feedback. Facilitate core Scrum ceremonies and ensure clear outcomes and follow-ups.

What You'll Bring Experience building in-app guides, messages, or digital adoption experiences (ideally using Pendo or similar tools). Working knowledge of HTML and CSS, with JavaScript used to customize or enhance in-app experiences. Strong understanding of user workflows, user journeys, and customer‑centric design.

Hands‑on experience using analytics and reporting to evaluate in‑app experience effectiveness. Experience working in a Product‑Led Growth (PLG) environment where in‑product experiences support onboarding, adoption, cross‑sell and engagement. Ability to translate data and insights into concrete improvements in in‑app messaging and guidance.

Comfortable collaborating cross‑functionally with Product, UX, Analytics, and Engineering teams. Experience supporting Agile delivery by facilitating key ceremonies, aligning with the Product Owner, and driving clear action items. Nice to Have Familiarity with SaaS product metrics such as engagement, feature adoption, or retention.

Experience working in SaaS or B2B product organizations. Experience working with distributed or global teams. Scrum Master certification (CSM, PSM, or equivalent) or demonstrated equivalent experience.

Purple Perks Medical, dental and vision coverage Generous PTO and observed holidays 2 Paid Volunteer Days per year Employee Stock Purchase Program Fund‑raising opportunities as part of our giving program N‑able Learning – custom learning experience as part of our investment in you The Way We Work – our hybrid working model based on trust and flexibility #J-18808-Ljbffr