Technology Operations Coordinator

technologies-expected :

• PMO
• Data Analysis
• Operations
• PowerPoint
• Claude

• Jira
• Confluence
• Excel
• Budgeting

• We are looking for a highly organized, data-driven Technology Operations Coordinator to act as a operational partner to our Group CTO and Leadership. In this role you will be the central hub for all technology operations, department analytics, and executive reporting.
• Your mission is twofold: on one hand you will take full ownership of the department's day-to-day logistics – from organizing All-Hands and tech workshops to managing technology invoices and budgets. On the other hand, you will leverage AI and data from Jira to build real-time executive dashboards, prepare management presentations, and reports.
• If you have a strong analytical mind, excel at tracking metrics, and are not afraid to roll up your sleeves to handle the operational and administrative \"behind-the-scenes\" work in a dynamic product company, this role is for you.

• Group CTO Support & Department Operations
• Managing the daily operational flow of the technology department and taking ownership of ad-hoc administrative tasks.
• Capture comprehensive summaries from executive and cross-functional meetings, maintain a centralized decision log, and assertively track action points to ensure timely execution
• Organize, coordinate, and facilitate department-wide events, including All-Hands meetings, technical workshops.
• Manage financial administration: process and approve invoices, track department budgets, and prepare cost summaries.
• Assist in executive calendar alignment, ensuring the CTO's time is prioritized around key strategic initiatives.
• Organize and facilitate quarterly planning sessions, requirements gathering, and prioritization workshops.
• Data Analytics, AI & Executive Reporting
• Prepare reports and analytics to monitor department efficiency by using Jira and other systems to ensure complexity.
• Work with Jira workflows and Confluence spaces across all engineering teams, standardizing them to ensure consistent data collection.
• Leverage AI tools and modern analytics to generate high-quality progress reports, executive summaries, and dynamic management presentations.
• Build, maintain, and own real-time performance dashboards for the CTO and leadership team.
• Translate raw data into clear, actionable insights, highlighting operational bottlenecks and project milestones.

• 3+ years of experience in IT Operations, PMO Analytics, or acting as a highly analytical Executive/Business Assistant within an IT department.
• Product Company Background: Proven experience working in a product-led company (developing its own internal products or SaaS solutions).
• Fluent English (both spoken and written) is mandatory, as you will work in an international environment.
• Strong Analytical Mindset & AI Utilization: Proven ability to work with raw data and leverage modern AI tools to analyze metrics, generate reports, and streamline daily operations.
• Executive Presentation Skills: Exceptional ability to translate complex IT metrics into clear, professional reports and presentations for C-level management (expert level in PowerPoint and Excel).
• Assertive & Accountable: You possess a strong personality.

  You are capable of holding Engineering Managers and teams accountable for time-tracking, reporting standards, and deadlines without needing the CTO to intervene.

• \"Right-Hand\" Mentality: You bring a pragmatic, hands-on approach to your work. No task is too small - you are just as dedicated to running complex analytical reports as you are to maintaining a decision log and organizing department logistics.
• Highly Organized: Exceptional ability to multitask, proactively identify missing data, and keep the IT department running smoothly behind the scenes.
• Financial & Business Awareness: Basic experience or strong willingness to handle technology department administration, including processing invoices, tracking budgets.

• Competitive Salary: commensurate with skills and experience
• Flexible Working Hours: Our core hours are 9 AM to 3 PM
• Health and Wellness: Shared costs for sports activities and private medical care
• Life Insurance: Comprehensive coverage for peace of mind
• Employee Discounts: Access to corporate products and services at discounted prices

• sharing the costs of sports activities
• private medical care
• life insurance
• corporate products and services at discounted prices
• no dress code
• Dofinansowanie do prywatnej opieki medycznej