Techno Functional Business Analyst

Req ID: 368242

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Techno-Functional Business Analyst to join our team in Dublin, Dublin (IE-D), Ireland (IE).

FS Techno-Functional Business Analyst

Ireland – Dublin / Hybrid

Competitive Salary

Summary of Role:

• Bring a good understanding of the FS Advisory role having worked in similar capacity earlier as a techno functional BA
• Lead advisory engagement constructing business model, cost benefit analysis and business process modelling
• Engage business users to capture and document business process models using industry standard frameworks and tools
• Translate business requirements into actionable change for fast delivery of technology. Ensure rigour in the process by challenging and validating the business needs to improve the quality of the deliverables

Job Description

Responsibilities of the role:

• Engage with business users, understand problem statement and agree scope of engagement
• Interview product owners to understand as-is business processes and then develop customer-driven to-be processes
• Support the Business by documenting process models and identify opportunities for improvement
• Ability to map customer experience using tools like personas, customer journeys etc.
• Gather and analyse statistical data from the business areas for supporting business case for change
• Research and analyse best in class industry processes to support digitization & simplification of customer journeys
• Support the Business in planning and designing digital strategies encouraging customer retention and customer loyalty
• Bring in industry experience and thought leadership to advise on trends, future operating models and best in class journeys
• Develop a deep understanding of the business context and marketplace that our business stakeholders are operating in
• Employ process modelling techniques to capture requirements. Work hand-in-hand with the Product Owner and Development teams in order to deliver process improvements
• Work with multiple product owners to write & develop clear, non-implementation specific epics, user stories and acceptance criteria
• Support and contribute to the metrics driven culture within our function

Experience and skills required

• A strong background in retail financial services advisory (preferably 10+ years of change management / regulatory projects experience) and a proven ability to quickly understand the business strategy and objectives ( 4+ years of Big 4 Advisory experience )
• Experience working on an end-to-end transformations programs with a good technology exposure and good understanding of mortgage subject matter is a plus
• Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision making
• Experience of working in an FS advisory role, in a similar organization is a massive plus
• Experience in documenting business case, business process modelling, requirement elicitation through workshops
• Manage projects from inception through design to delivery
• An IT background with a solid grounding in technology
• Experience of working in both Agile & waterfall SDLCs
• Communication, group dynamics, collaboration and continuous improvement are core – being best practice driven

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email [email protected] for assistance.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (http://us.nttdata.com/en/compliance#eeos).

For more information on your EEO rights under the law, please click here (http://us.nttdata.com/en/compliance#know-your-rights). For Pay Transparency information, please click here (http://us.nttdata.com/en/compliance#ppnp).

#J-18808-Ljbffr