Technical Sales Support - Electrical

Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Location: Edmonton, AB. Schedule: Monday to Friday (5x2) | 37.5 Hours per Week Position Type: Full-Time, Permanent

Build Your Career Using Your Electrical Expertise

Are you an experienced electrician or electrical technologist looking to move from hands-on field work into a customer-focused role? We're seeking a Technical Sales Support - Electrical professional to join our team in Edmonton. In this role, you'll combine your electrical knowledge with strong customer service skills to help customers identify the right rental solutions for their projects.

You'll act as a trusted technical resource, supporting customers from initial inquiry through to equipment delivery while working closely with sales, operations, and service teams. This position offers an excellent opportunity to leverage your trade experience in a fast-paced environment where you can build relationships, solve problems, and contribute to business growth.

Job Description

What You'll Do

• Customer Service & Rental Operations
  • Serve customers at the rental counter, by phone, and through email inquiries
  • Provide information on rental, used, and new equipment offerings
  • Prepare quotations and manage sales transactions from initial inquiry through invoicing
  • Support customers throughout the rental process and coordinate with internal teams to ensure a seamless experience
  • Identify customer needs and recommend appropriate equipment solutions
  • Refer customers requiring on-site consultations to the Outside Sales team
• Technical Electrical Support
  • Provide technical guidance on temporary power and electrical applications
  • Assist customers in selecting the appropriate equipment for their specific projects
  • Interpret electrical drawings, blueprints, and schematics
  • Create and review single-line diagrams as required
  • Act as a technical liaison between customers and shop personnel
  • Support equipment preparation and ensure technical requirements are clearly communicated
• Business Development
  • Conduct outbound calls to existing and prospective customers
  • Generate rental opportunities through proactive customer engagement
  • Promote branch capabilities, products, and services
  • Support sales growth through strong relationship management and follow-up activities
• Inventory & Operations Support
  • Coordinate equipment availability across branch and network locations
  • Support fleet movement to meet customer requirements
  • Assist with inventory accuracy and equipment tracking processes
  • Work closely with branch teams to ensure customer deadlines are met

What You'll Bring

• Required Qualifications
  • Journeyperson Electrician Certification or Electrical Technologist Diploma
  • Minimum 3-5 years of customer-facing experience
  • Strong understanding of electrical systems and temporary power applications
  • Ability to read and interpret electrical drawings and blueprints
  • Exceptional communication and customer service skills
  • Strong organizational skills and attention to detail
• Preferred Qualifications
  • Experience in the equipment rental industry
  • Experience supporting construction, industrial, or commercial projects
  • Previous sales, rental, or business development experience

Key Skills & Competencies

• Ability to explain technical concepts to both technical and non-technical audiences
• Strong relationship-building and customer service capabilities
• Understanding of construction project phases and job site requirements
• Ability to manage multiple priorities in a fast-paced environment
• Commitment to safety and operational excellence
• Strong problem-solving and decision-making skillsProfessional and ethical approach to customer relationships and confidential information

Why Join Us?

• Stable, full-time permanent opportunity
• Monday to Friday schedule with work-life balance
• Opportunity to transition from the tools into a technical, customer-focused career path
• Collaborative team environment
• Ability to apply your electrical expertise in a new and rewarding way
• Ongoing opportunities for learning and professional growth

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

About Us

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.

OUR DIVISIONS

Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia.

Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.

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