Technical Program Manager

Technical Program Manager – TURI SaaS Platform We are building a next-generation SaaS platform to transform port and logistics operations through workflow automation, real-time visibility, analytics, and AI-driven decision support. Stoopa.Ai is looking for a highly driven Technical Program Manager to coordinate product delivery, customer implementation, and cross-functional execution across product, engineering, QA, DevOps, data, and operations teams. Key Responsibilities Program & Delivery Management Own end-to-end program coordination for SaaS product implementations Manage product delivery timelines, milestones, dependencies, and risks Coordinate sprint planning, release management, and deployment schedules Ensure alignment across engineering, QA, DevOps, data, and customer teams Track deliverables and ensure execution against roadmap priorities Stakeholder Coordination Work closely with customers, port authorities, terminal operators, and logistics stakeholders Conduct requirement gathering and translate operational needs into technical requirements Facilitate workshops, implementation discussions, and status meetings Prepare leadership updates, project dashboards, and execution reports Product & Technical Coordination Coordinate feature rollout, UAT testing, issue resolution, and production support Support API integrations, data onboarding, and workflow configurations Collaborate with engineering teams to prioritize enhancements and bug fixes Ensure proper documentation of workflows, processes, and implementation plans Operational Excellence Identify process bottlenecks and execution gaps Drive continuous improvement initiatives across implementation and delivery processes Monitor customer onboarding and adoption metrics Support incident management and escalation coordination when required Required Qualifications 5+ years of experience in Technical Program Management, Product Delivery, or Project Management Experience managing SaaS products or enterprise technology implementations Experience in ports, shipping, logistics, supply chain, transportation, or trade ecosystems Exposure to APIs, cloud platforms, data workflows, analytics dashboards, and enterprise integrations Experience with Jira, Confluence, Azure DevOps, or similar tools Strong understanding of Agile/Scrum, SDLC, release management, and cross-functional delivery Ability to coordinate engineering, QA, DevOps, product, data, and customer-facing teams Excellent communication, stakeholder management, and execution skills Ability to manage multiple workstreams in a fast-paced startup environment For expedited review, please reach out to [email protected] Maximum CTC offered is 20 LPA .Minimum 5 years to Maximum 10 years with PMP Certification can apply.