Technical Analyst (Irving)

We are seeking a highly technical Technical Analyst to support mobile application monitoring, analytics, and platform engineering initiatives. This role sits at the intersection of native mobile development, observability, and automation , and will play a key role in scaling monitoring capabilities across a large enterprise environment. This individual will act as a subject matter expert for mobile applications , while contributing to tooling, integrations, and automation to improve operational efficiency and visibility.

Key Responsibilities Mobile Application Support Serve as a technical resource for iOS and Android applications Support SDK integrations and provide implementation guidance Partner with engineering teams to troubleshoot issues and analyze app behavior Assist with event tracking, validation, and data capture Support onboarding and ensure application stability and performance Contribute to incident analysis using monitoring tools Engineering, Automation & Tooling Build automation scripts and internal tools to reduce manual effort Develop and maintain API integrations across systems Support dashboard development for application performance visibility Enable self-service capabilities through tooling and automation Platform Implementation Support rollout of monitoring solutions across applications Assist with JavaScript tagging and front-end implementations Work across native, web, and hybrid environments Innovation & Improvement Contribute to prototyping and new solution development Leverage AI-assisted tools to improve workflows Collaborate to enhance team capabilities Required Qualifications 3–5 years in mobile development or platform engineering Experience with iOS (Swift/SwiftUI) or Android (Kotlin) Strong understanding of mobile architecture, SDK integrations, and performance troubleshooting Experience with scripting/automation (Python, shell) Experience with REST APIs, JSON, and data handling Strong troubleshooting and communication skills Preferred Experience with monitoring/analytics tools Familiarity with dashboards and visualization tools Exposure to hybrid mobile apps Experience in enterprise or regulated environments Familiarity with CI/CD and developer workflows