Team Leader – Sales

Job Description | Team Leader – Sales

Location: Area 83, Indiranagar, Bengaluru

Industry: Hospitality

Reporting To: Sales Manager

Company: Wonder Valley Recreation and Hospitality

POSITION SUMMARY

We are looking for a results-driven and proactive Team Leader – Sales to join our team. This role requires strong

leadership, excellent customer handling skills, and the ability to drive consistent team performance.

This involves managing a team of sales executives, driving revenue growth, ensuring customer satisfaction, and maintaining high team

morale and productivity.

Job Description - Roles and Responsibilities

● Team Leadership & Target Achievement: Lead a team of sales executives to achieve daily, weekly, and

monthly sales targets.

● Customer Resolution: Handle customer escalation calls and ensure timely and effective resolution to maintain

service standards.

● Performance Management: Monitor and manage team performance, ensuring high productivity and

alignment with overall goals.

● Reporting & Analysis: Maintain comprehensive trackers for sales, attendance, shrinkage, and attrition.

Analyse sales data and trends to improve strategy.

● Process Improvement: Conduct Root Cause Analysis (RCA) for underperformance and implement corrective

actions.

● Adherence & Occupancy: Ensure strict adherence to shift schedules and manage team occupancy levels

effectively.

● Development: Motivate and engage the team to reduce attrition. Provide regular coaching and feedback to

team members.

Core Work Principles

• Job knowledge
• Quality of Work
• Communication
• Team Work & Collaboration
• Attendance and punctuality
• Attitude

What We’re Looking For

• Experience: 3–5 years of sales experience, including at least 1 to 2 years in a team handling/supervisory role.
• Education: Bachelor's degree (preferred).
• Technical Proficiency: Proficient in MS Excel, Google Suite, and data analysis tools.
• Sales Acumen: Strong understanding of sales KPIs and performance tracking.
• Communication: Strong communication and excellent interpersonal skills.
• Work Environment: Ability to work in a fast-paced, target-driven environment; willingness to work in shifts.Preferred Attributes
• Self-motivated and result-oriented
• Strong ownership and leadership qualities
• Prior experience in B2C or B2B sales
• Excellent organizational and time management skills

Why Join Us?

• Opportunity to lead a high-performing sales team in a growing hospitality brand.
• Competitive salary with performance-based incentives.
• Dynamic work environment with career growth opportunities.

If you are a passionate and results-driven sales professional, we invite you to apply and be part of our success story by sending an email to [email protected]