Systems Manager

Amentum is seeking a Systems Manager to join our team supporting an eDiscovery/Litigation Support Lab for a new team at the Department of Justice (DOJ) in Washington, DC.

This position is expected to work full-time onsite in Washington, DC. This position reports to a Project Manager, Lead Project Manager, or Deputy Director.

Responsibilities/Duties:

• Manager responsible for all technical aspects of very large litigation support projects, particularly those with unique and/or complex requirements. For example, for reasons of security, or location, or because of specialized software requirements or telecommunications access needs, some litigation support projects may require establishing a separate, dedicated local area network, with a dedicated database server.
• Other litigation may require setting up specialized databases or customized applications for analyzing litigation case data.
• Appropriately skilled support staff may need to be dedicated to the maintenance of these systems.
• In such instances, the Government may order the services of a Systems Manager to manage all of these resources for the project, from equipment, to staffing, to coordination and interconnection with other already existing systems.
• The Systems Manager typically reports to the contractor’s Senior Technical Manager or to the contractor’s Deputy Division Director for the project.
• The Systems Manager must take a very proactive, leadership role in managing the technical aspects of the project, including actively coordinating with a variety of Government representatives, other contractors, and other project and Contractor components, anticipating problems, hiring and training staff, etc.
• Manages user help desk support, system and user documentation, system and user training.
• Oversees development of configuration management, risk analysis, and disaster recovery solutions, particularly for web hosted litigation data.
• Ensures that system and data security are adequately implemented and enforced.
• Consults with the government COR COR regarding scheduling of work, personnel assignments, priorities and progress reporting;
  plans, staffs, schedules, and develops cost estimates for work to be performed;
  and reports on progress.
• Directs and supervises staff;
  ensures conformance to functional requirements, technical design, and work standards;
  ensures successful completion of work, timeliness of deliverables, and quality control.

Qualifications:

• This is a very senior level position, and candidates must demonstrate substantial, in-depth skills and experience specific to the requirements of the system.
• Must have at least three years of specific, hands-on experience installing, running, maintaining, securing and upgrading any lit support software in use at the organization including client apps, server apps and Cloud apps.
• Must have experience standing up and maintaining lit support software such as RelOne, Nuix, Axiom, in Cloud, Server and PC environments.
• Must have experience with data migrations.
• Must have experience handling financial crimes/non-compliance cases.
• Other systems and installations will require different sets of skills: Windows based systems will require more specific hands-on experience setting up and running those systems and applications;
  browser-based systems will require extensive hands-on experience setting up and maintaining browser based applications.
• At least several years of first-line management experience will also be required.
• Experience in implementing user support help desks extremely helpful;
  experience developing and deploying new applications to an established user group extremely helpful.
• Experience in a litigation support environment would be extremely helpful, as would be hands-on experience in a Windows office automation environment such as JCON.
• Excellent oral and written communication skills are required.
• Trial support experience a plus.
• In all cases, management skills, systems analysis and leadership skills, and communications skills will be extremely important.
• Undergraduate degree strongly preferred;
  preferably in the computer science or information management/technology disciplines.
• Graduate degree in computer science or information management/technology preferred.
• Managerial experience required.
• Must be able to obtain and maintain MRPT facility credentials/authorization. Note: US Citizenship is required for MRPT facility credentials/authorization at this work location