Student Services & Office Administrator

About the job

About US College Link

US College Link supports students and families throughout the U.S. college exploration, application, and transition process.

Our team provides personalized guidance, practical resources, and clear communication to help students make informed decisions about their academic futures. We work with students, families, schools, and community partners in a professional and student-focused environment.

About the Role

We are looking for an organized and service-oriented Student Services & Office Administrator to join our team in Sao Paulo.

This is a full-time, on-site position that plays an important role in supporting students and families while helping our office operate smoothly and efficiently.

The ideal candidate is professional, approachable, detail-oriented, and comfortable communicating with students, families, and team members.

Key Responsibilities

• Welcome and assist students, families, and visitors in a professional and friendly manner.
• Respond to phone, email, and in-person inquiries.
• Schedule appointments and coordinate office calendars.
• Maintain accurate student records and administrative information.
• Assist with student documentation, forms, and general administrative processes.
• Support the organization of student events, information sessions, and workshops.
• Prepare basic administrative reports and documents.
• Monitor office supplies and help coordinate office equipment needs.
• Maintain an organized and welcoming office environment.
• Collaborate with team members to improve administrative workflows and student services.
• Provide general administrative support as needed to ensure smooth daily operations.

Qualifications

• Bachelor's degree in Administration or an equivalent field is required.
• Education or coursework in administration, education, student services, or a related field is an advantage.
• Previous experience in an administrative, educational, student services, or office environment is preferred.
• Strong organizational and administrative skills.
• Experience with scheduling, record-keeping, and document management.
• Comfortable using common office software, including word processing, spreadsheets, email, and calendar tools.
• Clear and professional communication skills.
• Strong customer service skills with a patient and helpful approach.
• Good attention to detail and the ability to prioritize responsibilities.
• Comfortable working in a busy office environment and collaborating with a diverse team and student community.

What We Offer

US College Link offers a professional and supportive work environment where employees can develop their administrative and student service experience.

We value reliability, professionalism, teamwork, and respectful communication. Employees who demonstrate strong performance may have opportunities for increased responsibilities and professional growth within the organization, based on performance and business needs.

Join Our Team

If you enjoy helping students, communicating with families, and keeping an office organized, we would be happy to hear from you.

• We welcome applications from qualified candidates who are interested in contributing to a professional and student-centered environment.