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Strategic Account Manager at United

United Services Group

OttawaFull-timeMid LevelOn-site

Job Description

Excel in relationship management with United as a Strategic Account Manager. Focus on enhancing customer satisfaction, retention, and operational excellence in a dynamic role. United is seeking a dedicated Account Manager to cultivate robust partnerships within the assigned territory.

You will serve as the key liaison, prioritizing customer needs and operational quality through collaboration with Partner Relations and Talent Acquisition. This hands-on position emphasizes strategic territory management, developing tailored solutions to drive revenue and improve retention metrics. Key Responsibilities: • Build lasting customer partnerships through effective communication • Lead store visits to discuss performance and resolve issues • Collaborate with Partner Relations for quality assessments • Oversee store P&L and develop cost management strategies • Conduct regular business reviews with stakeholders Requirements: • Degree in business administration or relevant field • Minimum 5 years in the janitorial industry • 10 years in operational management roles • Strong communication and problem-solving skills • Available for travel and flexible shifts Enhance customer loyalty and operational efficiency by managing relationships and driving performance with United. #J-18808-Ljbffr

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