Store Manager - WHSmith

40 hours per week £31,000 per annum Frankley Services, M5 between Junction 3 and 4, Illey Ln, Birmingham, B32 4AR As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your store as your own and help shape the winning culture that we are aspiring to achieve. What you will get in return as a Store Manager Annual bonus up to £7,800pa (up to 20%, dependent on location and performance) Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager What you will be doing as a Store Manager Ensure that the WHSmith unit achieves, as a minimum, the financial targets agreed budget and P&L Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally Adhere to and ensure delivery of brand standards Take overall responsibility for driving consistent high quality customer service and sales Lead shifts including opening and closing the unit What Skills & Knowledge you’ll need A proven track record in managing and leading teams in a high volume, retail, or catering brand environment Previous experience working to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives An ability to build strong and positive relationships with stakeholders Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning An ability to remain calm under pressure in a pressurised environment We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.

Ready to start your journey with us, Apply today! #J-18808-Ljbffr