Store Manager
Four Seasons
Job Description
Store Manager – New Store Opening Sloane Street £75,000 plus package Ladies Ready to wear & Accessories About the Opportunity: An exciting opportunity has arisen to be part of a prestigious new store opening within the luxury fashion retail space. This role offers the chance to lead a brand-new team, create an exceptional in-store experience from the very beginning, and contribute to the successful launch and ongoing performance of the store. About the Role: The Store Manager will play a pivotal role in supporting and leading the store team, ensuring that brand values of optimism, creativity, and sophistication are reflected in all aspects of the store environment.
As a role model, the Store Manager will consistently inspire team members through proactive leadership, a passion for service, and a focus on delivering results. The role reports directly to the Retail Manager. Key Responsibilities: Client Experience & Sales Ensure every team member delivers exceptional client service Uphold a high standard of product knowledge, styling, and brand representation across the team Drive sales and consistently meet or exceed store KPIs and performance targets Client Relations & CRM Oversee the client database, ensuring regular engagement and relationship-building Promote a culture focused on client retention and loyalty Team Management & Development Create a positive, supportive, and high-performance store culture Lead recruitment, onboarding, and training of new team members Support ongoing development through coaching, feedback, and performance reviews Operations & Stock Management Supervise all stock-related processes including stock takes and back-of-house organisation Ensure stock coordinators are well-prepared and aligned with company procedures Oversee scheduling and timesheet accuracy Visual Merchandising & Store Presentation Ensure that visual merchandising, window displays, and team presentation align with brand policies and procedures Maintain a store environment that reflects the brand’s identity and premium positioning Store Maintenance & Loss Prevention Ensure all store maintenance and operational tasks are carried out to the highest standard Monitor compliance with loss prevention procedures and policies Key Requirements: Proven experience in a similar leadership role within luxury or premium retail Strong people management and team leadership skills Exceptional communication and client service abilities Commercially minded with a strong focus on performance and results Highly organised with strong attention to detail Flexible, adaptable, and able to lead through change in a fast-paced environment What’s on Offer: A unique opportunity to lead a flagship store from the very beginning A dynamic and engaging team culture within a growing global brand Competitive salary, benefits, and performance-based incentives Ongoing development and career progression opportunities Salary £75,000 plus competitive package #J-18808-Ljbffr