Sr.AI Developer

Position Title * AI Developer Position Responsibilities Local Candidate Only Senior Developer - AI Chatbot / AI Agent Job Summary Responsible for designing, developing, and implementing AI-powered chatbot and AI agent solutions, with a strong focus on end-to-end conversation orchestration, enterprise integrations, and customer experience continuity. This role bridges AI capabilities with customer service workflows to deliver scalable and high‑performing solutions. Key Responsibilities Design and develop AI chatbot and AI agent solutions aligned to business use cases and intents Own end-to-end conversation orchestration including decision logic and multi‑step workflows Integrate AI solutions with enterprise systems such as D365, SAP, Genesys, and knowledge bases Develop APIs, middleware, and data pipelines to support AI interactions Implement context‑aware handoffs to live agents with full conversation continuity Support prompt engineering, response tuning, and model interaction workflows Optimize performance across latency, cost, and response accuracy Ensure scalability, reliability, and production readiness of AI solutions Partner with BAs, product teams, and vendors to ensure successful implementation Participate in testing, debugging, and deployment across pilot and MVP phases Monitor system performance and continuously improve AI capabilities Requirements Experience 5+ years of software development experience 2-3+ years working with AI/ML or conversational AI Experience building AI agents or orchestration frameworks Strong experience integrating with enterprise systems (D365, SAP, Genesys) Python, JavaScript, or Java AI/LLM frameworks, APIs, and orchestration tools REST APIs and microservices architecture Cloud platforms (Azure, AWS, or GCP) RAG, vector databases, and prompt engineering Preferred Experience with platforms like Kore.ai, Cognigy, Yellow.ai Multi-LLM orchestration experience Real-time chat/voice integrations (Genesys Cloud) DevOps, CI/CD, and monitoring tools Knowledge of Responsible AI and security frameworks #J-18808-Ljbffr