Solution Engineer

Solutions Engineer (Microsoft Bizapp and AI) | Indonesia | Pax8

Pax8 is hiring a Solutions Engineer (Microsoft Bizapp and AI) in Indonesia to help Managed Service Providers unlock the power of Microsoft business applications, cloud innovation, and AI-driven solutions through technical expertise and human-centred guidance.

Help Shape the Future of Microsoft Business Applications and AI

This is an exciting opportunity to sit at the intersection of technology, innovation, and partner success. You'll work with some of the most forward-thinking Managed Service Providers, helping them understand, adopt, and maximise modern Microsoft business solutions while developing your own expertise alongside emerging AI technologies. If you enjoy solving real business challenges, simplifying complex technical concepts, and influencing outcomes without carrying a sales quota, this is a role where your impact will be seen and valued every day.

Join a Business Built on Innovation and Growth At Pax8, we're transforming how cloud technology reaches businesses around the world. Through our AI-powered marketplace and partner ecosystem, we help organisations accelerate growth through smarter technology adoption. Learn more about our culture, growth story, and marketplace innovation through Pax8's global journey, industry recognition, and technology leadership initiatives.

What You'll Be Doing

• Partnering with Channel Account Managers to help drive technical conversations and solution adoption.
• Demonstrating the value of Microsoft business applications, AI technologies, security solutions, and cloud platforms in engaging and practical ways.
• Guiding partners through solution design, architecture discussions, and initial deployment planning.
• Supporting proof-of-concept activities that help partners confidently evaluate and adopt new technologies.
• Acting as a trusted technical advisor throughout the partner lifecycle.
• Creating enablement materials including demonstrations, walkthroughs, guides, and knowledge-sharing content.
• Helping internal teams and partners stay up to date with platform developments, best practices, and innovation opportunities.
• Collaborating across sales, enablement, and technical teams to deliver an outstanding partner experience.

The Impact You'll Make

Your expertise will help partners confidently embrace modern Microsoft technologies and AI solutions that drive measurable business outcomes. By translating technical capability into practical business value, you'll contribute directly to partner success, marketplace growth, and Pax8's mission to empower businesses through smarter technology.

What Success Looks Like

• Proven experience supporting cloud, technical consulting, solution engineering, presales, or partner-focused technology environments.
• Strong working knowledge of Microsoft Business Applications, including Dynamics 365 and Business Central.
• Demonstrated experience building, implementing, or supporting AI-enabled solutions.
• A portfolio or tangible examples that showcase your work with AI technologies.
• The ability to explain sophisticated technical concepts in a way that different audiences can easily understand.
• A naturally curious mindset with a passion for continuous learning and emerging technology.
• Confidence troubleshooting within unfamiliar environments and finding practical solutions.
• A collaborative approach that balances technical expertise with outstanding customer experience.
• Excellent written and verbal communication skills.
• The ability to prioritise effectively and thrive in a dynamic, fast-moving environment.

Trust and Hiring

At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire. To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change.

By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you. We also use thoughtfully applied AI-enabled tools to support our hiring process.

These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

Everyone Is Welcome Here

We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in Indonesia.

Benefits

• Salary: Competitive and dependent on experience
• 20 annual vacation leaves + 10 bonus leaves
• 10 annual sick leaves
• Dedicated time for training and personal development
• Unlimited access to LinkedIn Learning
• Health & Wellbeing coaching support
• Opportunities to collaborate with international teams
• Fun and frequent company and team socials

Hybrid Working at Pax8

At Pax8, our offices are built with our people in mind and they reflect how we work best. They are open, welcoming spaces that fuel collaboration, encourage creativity, and make it easy to connect, contribute, and have a little fun along the way. Our hybrid working approach combines flexible work arrangements with opportunities to collaborate in person, learn from colleagues, and celebrate success together.

Grow Faster Than You Thought Possible

There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise.

We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.

About Pax8

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal.

We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other.

We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Pax8 is the global AI and cloud Marketplace for small and medium-sized businesses (SMBs). Pax8 connects service providers and technology companies on a unified platform to discover, buy, sell, deploy and manage technology solutions for SMBs. More than 47,000 IT partners and 800,000 SMBs rely on Pax8 for expertise, automation and real-time insights to stay productive, protected and prepared for the AI economy.

Learn more at pax8.com. Our purpose is to help every small business turn their dreams into reality through the power of technology. Culture is important to us, and at Pax8, its business, and it IS personal.

We embody Compassionate Candour by aiming to assist others with candid, actionable feedback. Seek to Understand by being open, curious, and committed to learning. We believe in We Before Me, actively collaborating and seeking out diverse perspectives to ensure a win for Team Pax8.

Our team takes pride in Do What You Say, taking ownership, honoring commitments, prioritizing, and delivering on promises. We encourage everyone to Light Up Learning by being brave and trying new ideas, embracing vulnerability, and sharing failures so everyone can learn. Finally, we are Driven by Passion, connecting personal passion to Pax8's mission, and remaining resilient in the face of adversity and uncertainty in pursuit of our goals.

At Pax8, we are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best!

Background Checks

As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage.

Once checks have been completed all candidates will receive a copy for their records.

Equal Opportunities

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us.

Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes.

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