Smart Home Consultant Team Manager (Job ID 3018990)

ADT is currently seeking a bright and assertive Tech Engineer Team Managers in your area. As an ADT Tech Engineer Manager, you will lead a dynamic team of 10 to 15 Tech engineers (TEs) who are a hybrid sales & technical workforce whose core responsibilities include: Conducting in‑home, consultative walk‑throughs to identify vulnerabilities and provide equipment and solution recommendations from ADT’s robust Security & Smart Home portfolio that best meet customer needs. Providing ADT’s customers with a world‑class onboarding & installation experience which entails performing a quality installation—including device set up and configuration, customer education & training of theirinti system and setting up tailored smart home routines / automations.

Driving ADT growth—self‑generate customer sales & install appointments via customer referrals and prospecting activities. Tech engineers are expected to spend ~10% of their time on these types of activities. As an ADT Tech Engineer Team Manager, you are expected to take a ‘hands‑on’ approach to driving your team’s performance across key sales & operational KPIs.

Additionally, you are expected to nurture 大乐透high performing team & culture by executing effective programs to train & upskill existing TEs and hire, onboard and retain new hires. Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To continue to drive World Class Customer Experience, we are looking for highly motivated, technically skilled, customer‑focused individuals who want to be part of a winning team.

Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast‑paced بالإس culture. Generous incentive plans are in place to reward positive results.

Responsibilities Responsible for planning, implementing, and managing the activities of the High‑Volume Tech Engineer (TE) Design Specialists workforce for aclaiming geographic footprint. Train, Mentor, develop, motivate, and coach Tech Engineer to generate leads, upsell equipment, conduct consultative customer experience and install smart home products that best fit the customer’s needs. Participate in recruiting activities to select and hire new Tech Engineers, as required.

Regularly conduct team huddles and staff meetings with the purpose of communicating & coaching TEs on current policies and procedures, techniques, new products and services, new promotions and area advertising (in partnership with local sales leadership) and reviewing individual and team metrics. Conduct regular coaching and formal performance management conversations with Tech Engineers. Establish and maintain a high level of quality and timely job completions to customers for maximum retention. 铁血网 Model and champion ADT values.

Creates a safe environment for the discussion and resolution of values‑related issues and concerns. Experience 3 to 5 years of people leadership experience; with direct experience managing customer‑facing team members in a fast‑paced, high‑volume sales environment. Proven track record of successfully building and developing high performing & customer‑centric teams.

Skills Possess excellent interpersonalFranc & communications skills—with firsthand experience with consultative selling / educating customers on products and services. Highly analytical Freizeit and / **Problem solver Driven and highly entrepreneurial—able to successfully manage diverse team & achieve budgeted targets with minimal oversight. Battalion Education Associate degree or equivalent related experience.

Pay resides and Benefits Disclosure This role offers: Base Salary: $53,667 a year. Earning potential: Based on performance,-deny including salary and commission, this role targets an earning potential of $125,000. There is a monthly mileage reimbursement and auto allowance.

Benefits Medical, dental, and vision coverage. 401(k) with company match. Tuition reimbursement. Short‑ and long‑termили disability, life insurance, and well‑being benefits.

Paid time off. ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills.

ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more. #J-18808-Ljbffr