Shopping Centre Manager / Operations Manager

Shopping Centre Manager to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations.

As a

Shopping Centre Manager, you will oversee the daily operations of a shopping centre, ensuring high standards across facilities, compliance, customer experience, and retailer relationships.

This role offers a salary range of £70,000 - £90,000 and benefits.

You will be responsible for:

• - Managing the day-to-day operations of the shopping centre and ensuring smooth running of all site activities.
• - Leading and supporting on-site teams across operations, security, cleaning, and maintenance functions.
• - Developing strong relationships with retailers, tenants, contractors, and key stakeholders.
• - Managing service charge budgets and monitoring operational costs.
• - Ensuring compliance with health and safety requirements, statutory regulations, and risk management procedures.
• - Overseeing facilities management contracts and monitoring contractor performance.
• - Maintaining high standards across centre presentation, cleanliness, and customer experience.
• - Supporting operational delivery of marketing activities, events, and community initiatives.
• - Working with senior stakeholders to support the commercial success of the centre.

What we are looking for:

• - Previously worked as a Shopping Centre Manager, Retail Centre Manager, Centre Manager, Shopping Mall Manager, Operations Manager, Retail Operations Manager, Centre Operations Manager, Retail Property Manager, Deputy Centre Manager, Senior Operations Manager or in a similar role.
• - Prior experience managing a shopping centre, retail destination, or large commercial property environment.
• - Experience leading operational teams and managing facilities-related activities.
• - Strong knowledge of health and safety, compliance, and risk management requirements.
• - Background managing service charge budgets and external contractor relationships.
• - Strong understanding of shopping centre operations andstakeholder management.
• - A proactive approach with strong organisational and problem-solving skills.

What's on offer:

• - 25 days holiday.
• - Opportunity to manage a leading shopping centre within an established property group.
• - Supportive working environment with opportunities for career development.

This is a great opportunity for a Shopping Centre Manager to take ownership of a prominent retail environment and make a genuine impact.

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