ServiceNow Technical Consultant — CMDB / CSDM

ServiceNow Technical Consultant — CMDB / CSDM Contract | Remote | Long-Term Job Details Location: Remote Contract Duration: April 12 – September 26 Hours: 256 total hours Language: English Work Authorization: Required About the Role We are hiring on behalf of a client for an expert-level ServiceNow Technical Consultant specialising in CMDB and Common Service Data Model (CSDM). The role spans a multi-month engagement involving configuration, client workshops, solution demonstrations, and advisory support. This is both a technical and consultative role — the candidate must be equally comfortable configuring CMDB components and advising client stakeholders on CSDM adoption and best practices.

Key Responsibilities Configure CI subscribing functionality, CMDB class structures, and CI relationship types Set up CI lifecycle management and CI identification and reconciliation Configure forms to include lifecycle attributes for principal CI classes Enable lifecycle stage and status sync across Asset, CI, and IBI tables Provide a comprehensive overview of CSDM including terminology, model, mapping, and use cases Advise on ownership and maintenance of CSDM entities and data foundations capabilities Lead and support client workshop sessions and solution demonstrations Refine user stories and provide ongoing advisory support throughout the engagement Requirements Expert-level experience with ServiceNow CMDB and CSDM Hands-on configuration experience across CI classes, relationships, lifecycle management, and reconciliation Strong understanding of Common Service Data Model principles and application Proven experience running client workshops and presenting solution designs Ability to operate in both a technical and advisory capacity Work authorization required for this engagement Active ServiceNow certification preferred How to Apply If you meet the requirements above and are open to this opportunity, please send your CV and a brief note on your availability to connect. All applications are treated with full confidentiality.