ServiceNow Developer (AU Citizens)

XPT Software Australia Pty Ltd | Contract

ServiceNow Developer (AU Citizens)

Brisbane, Canberra, Australia | Posted on 02/26/2026

• XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
  
• XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
  
• We have 120+technocrats in Australia working at our clientlocations.
  
• XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
  
• We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
  

Job Description

Position: ServiceNow Developer

Onsite: 5 Days/Week

Role Overview

The ServiceNow Developer will support the design, configuration, and maintenance of ServiceNow applications for a Government environment. The role focuses on delivering reliable, secure, and easy-to-use ServiceNow solutions aligned with Government standards and processes.

Key Responsibilities

• Configure and develop ServiceNow modules such as Incident, Problem, Change, and Service Request
• Develop workflows, forms, business rules, and UI policies
• Support integrations using REST APIs where required
• Perform unit testing and support system testing activities
• Troubleshoot and resolve ServiceNow platform issues
• Maintain technical documentation and follow change management processes
• Work closely with business stakeholders and technical teams
• Ensure solutions comply with Government security and governance standards

Required Skills & Experience

• 3-5 years of hands-on experience as a ServiceNow Developer
• Strong experience with ServiceNow configuration and scripting
• Experience working in ITSM environments
• Understanding of ITIL processes
• Good communication and documentation skills
• ServiceNow certifications (CSA, CAD or similar)
• Experience working on Government or large enterprise projects
• Exposure to ServiceNow integrations and reporting

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