Service Performance Analyst - GLA15566

Glasgow is transforming the way it delivers Digital Services - and we want you to be part of it. Glasgow City Council is seeking to recruit a permanent Service Performance Analyst within Digital Services. In this role, you’ll work as part of a team and will be responsible for the creation, production and analysis of reports related to the performance of the Council's IT services and Managed Service Providers (MSPs), ensuring colleagues and senior management have accurate and timely insights to inform decision making. This is an excellent opportunity for the right person to be involved in a range of work in a complex organisation, supporting delivery of a high-profile strategic priorities that enable all parts of the Council Family and improves the lives of Glasgow's residents. This is an opportunity to join a dynamic, growing and supportive team, at an exciting time. Hybrid working is available in this role. If you’re shortlisted for the post we look forward to telling you more about our approach to ensuring needs of the business are met along with flexibility to manage and maintain your work life balance. If you need the Application Pack in another format, like Braille, large print, or another language, please call us on 0141 287 1054. If you think you might need more time because of accessibility needs, please get in touch and we’ll be happy to help.

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