Service Manager
Tapori
Job Description
Tapori — the Mumbai street food concept from the team behind Michelin Bib Gourmand–recognized Daru — is seeking an experienced, hospitality-driven Service Manager to lead our front-of-house team. Our kitchen is helmed by Chef Suresh Sundas, a James Beard Award Finalist for Best Chef: Mid-Atlantic, bringing bold, vibrant Mumbai street food to the H Street corridor of Washington D.C.
Located at 600 H Street NE, Tapori is a lively, fast-paced celebration of India's street food culture. Our hospitality brand is rooted in warmth and genuine connection — we seek someone who ensures every guest feels authentically welcomed, cared for, and at home from the moment they walk in.
We are looking for a leader with a genuine interest in food, beverage, and culture, who can uphold the highest standards of service while developing and inspiring a team.
Responsibilities include:
- Overseeing daily front-of-house operations across service
- Leading, training, and mentoring servers, bartenders, hosts, and support staff
- Maintaining service standards, steps of service, and floor flow during service
- Managing guest relations and resolving guest concerns with grace
- Partnering with kitchen and bar leadership to ensure seamless coordination
- Handling scheduling, staffing, and labor management
- Supporting inventory, ordering, and cost control for FOH
- Upholding health, safety, and cleanliness standards
Qualifications include:
- Minimum 1 year of restaurant management experience in a fine dining setting
- Strong knowledge of service techniques, food, and beverage
- Proven leadership and team development skills
- Excellent communication and problem-solving abilities
- Ability to remain calm, organized, and detail-oriented under pressure
- Genuine passion for hospitality, food, and beverage culture
- Flexible availability including evenings and weekends
Compensation & Benefits:
- Salary $60,000–$65,000 annually
- Bonus opportunities