Service Manager

Service Manager – Auburn Meals on Wheels

Location: Auburn, NSW
Employment Type: Full-time (38 hours per week)
Salary: $120K + Salary Package
Application Deadline: August 21, 2026

Are you an experienced leader with a passion for community service?Do you want to make a real difference in the lives of older Australians?

Auburn Meals on Wheels is seeking a dynamic and compassionate Service Manager to lead our dedicated team, support our incredible volunteers, and drive the ongoing success of our trusted and much-loved local service.

About Us

For over 60 years, Auburn Meals on Wheels has been more than just a meal delivery service. We promote wellbeing, independence, and dignity by providing nutritious meals and meaningful social connections to seniors and vulnerable people in our community.

In addition to home-delivered meals, we also provide Social Support and Centre-Based Meals for Arabic, Chinese, and English-speaking groups, creating important opportunities for cultural connection and community engagement.

Your Role

Reporting to the Board of Management, you’ll oversee the day-to-day operations of the service – from staff and volunteer management, compliance, and financial oversight, through to strategic planning, funding, and community engagement.

This is a hands‑on leadership role where no two days are the same, and your contribution truly matters.

Key Responsibilities

• Provide effective leadership and operational management
• Oversee staff and volunteer coordination, recruitment, and supervision
• Ensure compliance with the Aged Care Act and other relevant standards
• Manage budgets, funding acquittals, and financial reporting
• Support marketing, communications, and community partnerships
• Lead quality improvement and service development initiatives
• Report regularly to the Board and contribute to strategic planning

What You’ll Bring

• Relevant tertiary qualifications in community services, aged care, social work, or management
• Proven experience leading teams in a community or not-for-profit setting
• Strong financial, governance, and compliance management skills
• Excellent communication, interpersonal, and problem‑solving abilities
• Good skills in Microsoft Office and MYOB
• Knowledge of the 2024 Aged Care Act and CHSP Service
• Commitment to diversity and inclusive service delivery
• Ability to obtain a National Police Check

Highly Desirable:

• Familiar with Food Safety Program
• Experience working with Boards

The Chairperson

Meals on Wheels Auburn Inc.

6 Euston Rd

AUBURN NSW 2144

Email: *********@outlook.com

For more information or a confidential chat, contact 02 9897 3***

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