Service Manager, HVAC Operations

Join Carrier Global Corporation as a Service Manager, leading HVAC service operations in Stoney Creek, Ontario. Balance office and remote work while focusing on client satisfaction and operational efficiency. In this role, you will manage maintenance and repair services, ensuring compliance with SLAs and quality standards while driving revenue growth.

Cultivating a skilled team and addressing customer needs is essential for success, as you will oversee technical issues and develop performance initiatives. Your experience will be vital in delivering exceptional service that meets client expectations. Key Responsibilities: • Plan and dispatch service calls effectively • Optimize resource utilization and service delivery • Track KPIs for performance management • Foster safety and engagement within the team • Collaborate with sales for market expansion Requirements: • High school diploma or GED • 5+ years in aftermarket service environments • 2+ years in a leadership role • Knowledge of service contracts • Strong results-driven leadership skills Enhance service quality and customer experience with Carrier as Service Manager. #J-18808-Ljbffr