Service Engineer

Job Description: • Equipment commissioning and warranty support: Direct or via Business Partners for Mining / Tunnel machineries. • Timely reporting of warranty complaints and product quality related issues. • Installed fleet mapping and ensure 1:1 fleet relation. MOL updating for the responsible fleets management at respective job sites. • Support Business Partner with suggested stocking guides as per Machine utilisation. • Support in execution of Service Agreements. Team Management at site with Epiroc's External Role staff, Data Management for AMC/CAP contracts, B/D Management with optimum utilisation of resources. • Forward customer feedback and any leads on new equipment. • Track Equipment utilization and ensure committed KPI's as per Customer PO are achieved. • Guide Business Partner engineers to solve technical problems.

Keep them updated with relevant technical information. Competency development of Partners Engineer by Training and motivating them. • Monitor complaint registers and ensure timely restoration of equipment is executed. • Promotion of PSD Value added Products / Safety Campaign. • Support to Other sites and coordination with Team members. Qualification, Skills, and Experience: • Degree or Diploma in Mechanical or Electrical or Electronics. • Technical Level 1 Certified. • Electrical + Mechanical + Basic Electronics knowledge is must, with Computer software skills of Word/Excel and PPT.

Location: India, Delhi, Dulhasti It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries.

We at Epiroc accelerate this transformation, together with customers and business partners in more than countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support. All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new.

In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.