Service Designer

Service Designer – UK Government Programme Location: Newcastle / Manchester (Up to 3 days per week onsite) Contract Length: 29th June 2026 – 26th February 2027 Day Rate: £515 per day (Inside IR35) Start Date: 29th June 2026 Overview We are supporting a major UK Government programme seeking an experienced Service Designer (SFIA Level 5) to join a data transformation initiative focused on Fraud & Error and Entity Resolution. This role will play a key part in shaping services within a complex, ambiguous, and highly sensitive government environment. This is an excellent opportunity to contribute to a high-impact public sector programme running through to early 2027.

Key Requirements Proven experience as a Service Designer within UK Government environments Comfortable operating in ambiguous, non-standard delivery environments Able to navigate complex and sometimes sensitive stakeholder landscapes Proactive in building relationships with teams not yet bought into the programme Experience designing internally focused services where end users may not yet be clearly defined Comfortable working outside of a strict GDS phase-by-phase delivery process SC clearance – active or eligible What You'll Be Doing Designing and shaping services within a complex data transformation programme Building connections and buy-in across a range of internal stakeholder teams Navigating ambiguity to define service direction and user needs Working collaboratively within a multidisciplinary delivery team Contributing to the evolution of internal services across a range of applications Desirable Experience Background in fraud, error, or data transformation programmes Exposure to entity resolution or similar complex data initiatives Experience working within large government departments Additional Information SC clearance active or eligibility required Candidates must be based in the UK and able to commit to up to 3 days per week onsite in Newcastle or Manchester