Senior Salesforce Analyst

Salesforce Senior Analyst I Salesforce, Solution Design, CRM | Remote/Hybrid Location: Remote / Hybrid Type: Permanent About the Opportunity: This role sits within a high-performing enterprise systems team focused on evolving a complex Salesforce ecosystem that supports critical business operations. You will operate at the intersection of business and technology, working closely with stakeholders to translate requirements into scalable, well-architected Salesforce solutions. The environment is fast-paced, collaborative, and focused on delivering real impact through smart design and continuous improvement.

What Youll Be Doing: Analysing and documenting complex business processes and translating them into scalable Salesforce solutions Designing end-to-end solutions across Salesforce, including data models, security models, and automation Collaborating with product managers, architects, and engineering teams to deliver high-quality outcomes Supporting development teams with solution design, best practices, and architectural guidance Creating proof-of-concepts to validate ideas and demonstrate platform capabilities Driving best practices across design, including governance of AI-assisted development and code validation Working across multiple projects simultaneously, managing priorities and delivering end-to-end ownership Supporting the wider Salesforce environment, including troubleshooting and high-priority issue resolution Staying up to date with Salesforce releases and emerging AI tooling, applying improvements where relevant What Youll Bring: 6+ years experience in Salesforce analysis, administration, or development roles Strong experience translating business requirements into technical solutions Deep understanding of Salesforce platform capabilities and best practices Experience with data modelling, security design, and automation using Flow Exposure to multiple Salesforce clouds such as Sales Cloud and Service Cloud Experience working in Agile environments and managing multiple workstreams Strong communication skills with the ability to engage stakeholders at all levels Experience using AI tools in development workflows and validating outputs A proactive, self-starting mindset with strong problem-solving ability Desirable: Experience with Lightning components Exposure to additional Salesforce products such as Voice, quoting, or e-signature solutions Relevant degree or equivalent experience Why Join: Opportunity to shape and influence a business-critical Salesforce platform Work closely with both technical and non-technical stakeholders High level of ownership and autonomy in your work Exposure to modern tools, including AI-assisted development Collaborative environment focused on continuous improvement and innovation If you're interested or have any further questions on the role, please feel free to reach out to Eve Geddis directly on LinkedIn. Skills: Salesforce Solution Design Business Analysis Data Modelling Stakeholder Management Benefits: Pension Fund Medical Aid / Health Care